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Incorrect charset output

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5 years 1 month ago #72415 by sammy
I encounter two scenarios :

(a) incorrect charset (eg. Traditional Chinese) cvs export in token managment,
I test in 1.92RC1 or 1.92RC2.
(b) incorrect charset in Print response result to PDF.


FYI. In The "response & statistics", the record charset is correct while export to cvs.

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5 years 4 weeks ago #72461 by Mazi
You can test if this is fixed at the latest version by testing our online Demo which always runs the latest stable Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please report back and provide screen shots if possible.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 4 weeks ago - 5 years 4 weeks ago #72478 by sammy
Thanks your promply reply. In my question and test in Demo site.
I create a survey call "72415-incorrect-charset-output".

1) In token management, the export CVS with chinese character set is OK and not problem.
(Please advise ~ how to fix it accordingly?)


2) In PDF print answer, the incorrect charset output can reproduce as attachment.
Attachments:
Last Edit: 5 years 4 weeks ago by sammy.

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5 years 4 weeks ago #72508 by Mazi
This might be a bug or a missing PDF font, so please open a ticket at the Bugtracker and...
  1. Give as much information as possible
  2. Attach your survey. You can mark your ticket "private" so that only the developers will be able to take a look at it.
  3. Provide step-by-step instructions how to reproduce the problem.
  4. If possible/helpful please provide screenshots

Afterwards please post the link to the Bugtracker so we can follow the progress.

Thanks!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 2 weeks ago #73333 by sammy
Report it ~

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5 years 2 weeks ago #73365 by Mazi
Link?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

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