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TOPIC: Emails problems (junction)

Emails problems (junction) 5 years 1 month ago #63768

  • sp00ky
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Hello guys,

I've got some strange problems with email notifications.
What is happening:
1. I'm sending email invitations to Survey A to 500 people.
2. At the moment Guy A complete Survey B (LS still sends invitaions to Survey A).
3. Guy A gets strange email which looks like invitation send to Guy B for Survey A instead of confirmation for completing Survey B. Email looks awfull (encoding problems).

It is difficult to replicate, so I cannot add it to Bugtracker.
I'm using PHP method to send mails.
Any ideas?
Last Edit: 5 years 1 month ago by sp00ky.
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Emails problems (junction) 5 years 1 month ago #63773

  • DenisChenu
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Hello,

Can you have a look at your email template ?
Maybe there are some code in confirmation email.

:)
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Emails problems (junction) 5 years 1 month ago #63774

  • sp00ky
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I cant find anything special. Confiramtion email:

<html>
<head>
<title></title>
</head>
<body>
<p> blah blah </p>
<p> text </p>
</body>
</html>

There is no problems for ca. 99,5% confirmations and invitaions. I think that problem occurs while two mails are about to send in this very same second (phpmailer is executed twice in this same time).
Last Edit: 5 years 1 month ago by sp00ky.
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Emails problems (junction) 5 years 1 month ago #63780

  • DenisChenu
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Hello,

Did you have access to the mail server log ?

I think if you can find some clue on the server log, you can do a bug report.
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Emails problems (junction) 5 years 1 month ago #63809

  • sp00ky
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I could try, but I have no idea what I should look for...
The problem is in email body and I probably won't find such informations in logs :/
Last Edit: 5 years 1 month ago by sp00ky.
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