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Show "No Answer"

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5 years 10 months ago #58850 by castrosenfeld
Hi, I have read carefully the manual of this software, and still have a question. I am using version 1.90, and in the "Presentation and Navigation" set of choices, I do not have available the option SHOW "NO ANSWER". The manual says the default is "Yes", but when I look at the survey preview (the green wheel icon on the left of the tool bar) I do not see the "no answer" displayed as an option response.
Any help?
Thanks so much in advance!!!

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5 years 10 months ago #58868 by PeterDr1
You can find the setting in the Global Settings (the tools icon) on the main admin screen. It is under the 'miscellaneous' tab
Good luck
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5 years 10 months ago #58869 by jcleeland
The "No Answer" option doesn't display in two different scenarios. It doesn't display when a question is mandatory (since you don't want people to choose no-answer, it's mandatory!) and it doesn't display when you've turned off the "No Answer" option in your general settings.

Generally speaking if the question is not mandatory, turning off "No Answer" is problematic because it means that once someone has selected an item from your list, they can't unselect.. they have to choose one of the options. You can't un-choose an item from a radio list once you've chosen one. So the "No Answer" option is really quite important if you want to know for sure that nobody's been forced to choose an option they didn't really want to choose.
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