Unable to create directory error

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6 years 5 months ago #53058 by JoeJoe
JoeJoe created the topic: Unable to create directory error
When I try to copy a template so that I can edit it; when I type in a new name and click the save message; I get an error:

Unable to create directory "xxxxxx". Please check the directory permissions

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6 years 5 months ago #53060 by holch
holch replied the topic: Unable to create directory error
You need to create the folder "upload" or give Limesurvey write permission.

If you copy a template to edit it, it will not be stored in the template folder anymore, but in upload/templates. This is new to limesurvey 1.9x I think.

Giving Limesurvey the permission to write in the upload folder should solve the problem.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 5 months ago #53106 by JoeJoe
JoeJoe replied the topic: Unable to create directory error
Can you advise me where to create the upload directory?

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6 years 5 months ago #53107 by holch
holch replied the topic: Unable to create directory error
Well, the upload directory should also be available, just in the limesurvey root, where you can also find folders like admin, classes, scripts, templates.

If the folder is not available, you'll need to create it and give limesurvey the rights to write into this folder.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 5 months ago #53115 by JoeJoe
JoeJoe replied the topic: Unable to create directory error
limesurvey was given full permissions to the upload directory however i am still getting the error when i try to copy a template.

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6 years 5 months ago #53116 by holch
holch replied the topic: Unable to create directory error
How did you give the permission? Try 777 in your FTP-Program for the respective folder, what happens?

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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6 years 5 months ago #53119 by JoeJoe
JoeJoe replied the topic: Unable to create directory error
it worked. i had to wait a while for it to take effect and the permissions are 777

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6 years 5 months ago #53162 by Mazi
Mazi replied the topic: Unable to create directory error
You're welcome!

If our hints have been helpful and you enjoy limesurvey please consider a donation to the team .
We do all this in our free time and you don't have to pay a penny for this software.

Without your help we can't keep this project alive.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 8 months ago #65162 by biowan
biowan replied the topic: Unable to create directory error
Hi,

Ok, I know this is a old post. But I have the same problem. But I still don't create and copy a template. Repertories (templates, tmp and upload) are all in 777. I have a terminal access without FTP.

Thanks for your help.
See you
W

LS V1.91+ Build 120226
LS V1.92 Build 120303 in testing

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5 years 3 months ago #74708 by guardianecho
guardianecho replied the topic: Unable to create directory error
I am also having the same problem. all of the directories required under Limesurvey were in chmod777 already :| and yet the template can not be copied nor can i create a new template. hope to hear from you soon! thanks! :]

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1 year 6 months ago #128162 by dperry2008
dperry2008 replied the topic: Unable to create directory error
If you did the command 'chmod 777 upload/' when your command prompt was set to be the root of the limesurvey site, that isn't enough. I think +R would have done it for all the subfolders, I manually did the templates/ folder within uploads to 777 as well, that fixed the problem for me.

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