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Problems recuperating an earlier response table

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6 years 3 months ago #51487 by dominic999
Hi,

I tried to restore older survey data on a deactivated survey, following the instructions given here:

docs.limesurvey.org/tiki-index.php?page=...tions+for+LimeSurvey

However, the pull-down menu, from which I should be able to pick the appropriate table, is empty.

Is this a known issue? Any known solutions?

Thanks for your help!

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6 years 3 months ago #51562 by Mazi
1. Which Limesurvey version do you use?

2. When running the database integry check, are there any problems reported?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 3 months ago #51574 by dominic999
Hi,

1. Version 1.87+ Build 8518

2. No problems reported.

Thank you

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6 years 3 months ago #51611 by Mazi
Did you carefully follow the instructions at docs.limesurvey.org/tiki-index.php?page=..._my_survey_what_now_ ?

Did you complete all steps and if so, has there been a message like "data successfully restored"?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 3 months ago #51616 by dominic999
I can't complete all the steps, simply because at step 4 of the mentionned procedure, the pull-down menu, from which I should be able to pick a table, is empty. Even though several older table exist, for sure (and no changes were made to the questionnaire in the meantime).

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6 years 3 months ago #51624 by Mazi
How did you check if the table is there? By using tools like phpmyadmin?

Did you set a different DB prefix or change the DB name or something else?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 3 months ago #51627 by dominic999
The database engine is Ms-Sql.

No changes were made manually on the tables.

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6 years 3 months ago #51641 by Mazi
...but you can confirm that there are some tables containing old repsonse data of this survey?!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 3 months ago #51648 by dominic999
Positive. They are there.

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6 years 3 months ago #51683 by Mazi
I don't remember such a bug but maybe updating will solve the problem.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

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