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TOPIC: Yes Button only partially showing

Yes Button only partially showing 6 years 1 month ago #51328

  • Helenmd
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Hi,

I've been working on several surveys, but one common problem that I am seeing is that when you select the yes/no question type, the yes button is only partially showing and some people are inclined to miss it out.

Is there anything I can do to remedy this? I also noticed that the cutt-off point of the (yes) radio button is in line with the left hand side of the status bar (not sure if this is relevant).

Can anyone help please?
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Yes Button only partially showing 6 years 1 month ago #51333

  • holch
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This sounds like a templating problem to me. Do you have a bigger screenshot?

My guess is that the response to "no" is located infront of the response to "yes"? Seems like the response is longer than it should be and there is a background color "white" applied. But without access to the questionnaire or at least a full screenshot (might not really help) it is only guess work.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | [url=https://manual.limesurvey.org/Workarounds[/url]

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Yes Button only partially showing 6 years 1 month ago #51336

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Thanks for replying.

The template that I am currently using is one of the standard ones - bluengrey.

I've attached a screenshot of the whole screen - what other screenshot do you need?

Last Edit: 6 years 1 month ago by Helenmd. Reason: Resized Image
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Yes Button only partially showing 6 years 1 month ago #51338

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Sorry for double post - Trying to attach a screenshot but not having any luck. I didn't know how to delete this so I've edited it to give a reason.
Last Edit: 6 years 1 month ago by Helenmd.
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Yes Button only partially showing 6 years 1 month ago #51339

  • holch
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if it is a standard template we should be able to help.

Regarding to the screenshot: you are probably running into the limits of 800px * 800px
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | [url=https://manual.limesurvey.org/Workarounds[/url]

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Yes Button only partially showing 6 years 1 month ago #51341

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Thanks. It was a size issue - I tried resizing it but couldn't see past the end of my nose! Screenshot now uploaded.

The standard template used is [strong]bluengrey[/strong]
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Yes Button only partially showing 6 years 1 month ago #51342

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OK, and you didn't change anything in the template? Just do make sure. It is 100% standard bluengrey, right?
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
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Yes Button only partially showing 6 years 1 month ago #51343

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No, I haven't changed anything, I did copy the default template and amend the copy but have done nothing with the bluengrey template. I'm the main administrator on our install so nobody else would have done this.
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Yes Button only partially showing 6 years 1 month ago #51344

  • holch
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Ahh, one other thing: which browser?

Because here in Google Chrome on my computer it looks good.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
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Yes Button only partially showing 6 years 1 month ago #51345

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I've tried in both Internet Explorer 7 and Mozilla Firefox 3.6.11. My colleague has also reported an error and he uses IE8
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Yes Button only partially showing 6 years 1 month ago #51350

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Just went through your questionnaire with Google Chrome and everything looks just normal (like on my local installation). Here a screenshot:

Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | [url=https://manual.limesurvey.org/Workarounds[/url]

If you found this answer helpful and it saved you some time please consider a [url=https://donate.limesurvey.org[/url] to the...
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Yes Button only partially showing 6 years 1 month ago #51379

  • tpartner
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Helen, which version of LimeSurvey are you using. I seem to remember a bug with the padding of the yes/no radio buttons that was fixed.
Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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Yes Button only partially showing 6 years 1 month ago #51387

  • Helenmd
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holch wrote:
Just went through your questionnaire with Google Chrome and everything looks just normal (like on my local installation).
OK, thanks for looking anyway.

tpartner wrote:
which version of LimeSurvey are you using.

We're running Version 1.87+ Build 8518
Last Edit: 6 years 1 month ago by Helenmd. Reason: Needed to continue message
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Yes Button only partially showing 6 years 1 month ago #51587

  • Mazi
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You can test if this is fixed at the latest version by testing our online Demo at Demo.limesurvey.org/admin (external link) which always runs the latest Limesurvey version.
Username: admin
Password: test
If you can reproduce the problem there please report back.

Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"
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Yes Button only partially showing 5 years 8 months ago #58177

  • dleger
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Any resolution found ? I am having the same issue.
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