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array flexible labels dual scale incorrect results

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6 years 4 months ago #49825 by vickibellamy
I have created an array (flexible labels) dual scale (drop down list layout) which uses 2 different labelsets,

When I go to display responses, then click on ID the answer is correct on 1st scale yet on the 2nd scale it is incorrect, it seems to be using the correct code number from labelset2 but displaying the result from labelset 1 which uses the same code, if that makes sense

see attached question in mind, the answers appear fine when I export as csv

File Attachment:

File Name: limesurvey...39_1.csv
File Size:8 KB
Attachments:

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6 years 4 months ago #49871 by Mazi
Please test if the problem still exists at the latest release . If so please open a ticket at the Bugtracker and...

1. Give as much information as possible

2. Attach your survey. You can mark your ticket "private" so that only the developers will be able to take a look at it.

3. Provide step-by-step instructions how to reproduce the problem.

4. If possible/helpful please provide screenshots

Afterwards please post the link to the Bugtracker so we can follow the progress.

Thanks!


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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6 years 4 months ago #49909 by DenisChenu
In general in sual scale, i use different code. It's more accurate :)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).

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6 years 4 months ago #49945 by vickibellamy
Thank you Shnoulle,

I simply have changed the codes for each label set to be different, quick results now display correct responses.

Thanks again

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