HTML in response emails

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2 weeks 12 hours ago #195864 by bodonne2
Prior to updating from 2.6 -> 3.21 the {ANSWERTABLE} section in admin response emails was coming through as a nicely formatted HTML table. Since the upgrade, it's now plain-text. I can't find an option to control this in the survey settings or the global configuration. Are HTML emails no longer possible?

Any help is appreciated.

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2 weeks 12 hours ago #195865 by holch
Replied by holch on topic HTML in response emails
Which template/theme are you using? I assume it is a HTML/CSS issue in the template.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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2 weeks 12 hours ago #195868 by bodonne2
Replied by bodonne2 on topic HTML in response emails
We're using a customized theme inherited from bootswatch.

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2 weeks 10 hours ago #195872 by tpartner
Replied by tpartner on topic HTML in response emails
Can you provide a screenshot? I get an HTML table with valid formatting.


Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com
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2 weeks 9 hours ago #195874 by holch
Replied by holch on topic HTML in response emails

We're using a customized theme inherited from bootswatch.

Try with one of the standard themes that come with Limesurvey and see what happens.

And like Tpartner, provide a screenshot how it looked before (as you had it) and how it looks now and what you are missing. Maybe it is just the formatting via CSS that is missing, because according to Tpartner the html table structure is there.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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2 weeks 7 hours ago #195879 by bodonne2
Replied by bodonne2 on topic HTML in response emails
Hmm.. it looks like it is actually HTML, it just doesn't have the styling that it used to. I tried switching to bootwatch and fruity and the output is the same. Can anyone point me to the documentation on how to modify this? The email source doesn't reference any css files.

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2 weeks 7 hours ago #195881 by holch
Replied by holch on topic HTML in response emails
Looking at Tpartners screenshot, there are CSS classes, but there is no CSS file referenced.

Also, I miss a head tag, a body tag, etc.

So I guess it is your responsibility to create your email template with the relevant code and include the respective CSS like in a normal HTML page, I guess. Let's see what Tpartner says, he has more experience with that stuff.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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