Logo not showing

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3 days 11 hours ago #171144 by RPTranslate
RPTranslate created the topic: Logo not showing
Hello


I'm setting up a survey and have uploaded our logo, I can see it in the survey options preview, but it's not showing on the survey.

I'm using Flatly Bootstrap theme and have tried changing the Ajax button to yes or no but it makes no difference. I'm not sure what I've got wrong.

Thanks for your help
Pam
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3 days 9 hours ago #171156 by LouisGac
LouisGac replied the topic: Logo not showing
any link to a survey?

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3 days 9 hours ago #171158 by RPTranslate
RPTranslate replied the topic: Logo not showing

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3 days 7 hours ago #171170 by tpartner
tpartner replied the topic: Logo not showing
I see no src attribute for the image and can reproduce the problem on my server using 3.13.2.

Pam, please file a bug report.




Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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The following user(s) said Thank You: DenisChenu

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3 days 5 hours ago #171187 by LouisGac
LouisGac replied the topic: Logo not showing
I can't reproduce.
TPartner, can you provide steps to reproduce?

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3 days 5 hours ago #171189 by tpartner
tpartner replied the topic: Logo not showing
- Select Bootswatch as theme
- Theme options - Ajax mode = "Inherit"
- Theme options - Brandlogo == "Yes"
- Theme options - Brandlogo file == any option (I tried with both core images and an uploaded image)
- Theme options - Bootstrap theme = "Inherit"
- Preview survey

System info as below:


Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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3 days 5 hours ago #171192 by LouisGac
LouisGac replied the topic: Logo not showing
can't reproduce... maybe it's linked to Windows Server. I'll have a look.

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3 days 4 hours ago #171201 by Joffm
Joffm replied the topic: Logo not showing
Hi,

I also can reproduce.
And I also see the missing source of the image file.


Joffm


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3 days 2 hours ago - 3 days 2 hours ago #171219 by DenisChenu
DenisChenu replied the topic: Logo not showing

LouisGac wrote: can't reproduce... maybe it's linked to Windows Server. I'll have a look.

I have the issue sometimes … with a linux server .

sometimes it work, sometimes it don't work … and i really don't understand when it work and when it don't work.

PS : i'm sure at 80% i have my logo on master.sondages.pro/ some day ago, and it disappear.
See screenshot with home page + copievanilla for homa page config.

PS2 : bugs.limesurvey.org/view.php?id=13795#c48245

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .
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Last Edit: 3 days 2 hours ago by DenisChenu.

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2 days 4 hours ago #171259 by RPTranslate
RPTranslate replied the topic: Logo not showing
I've looked at the bug report page, but can't work out how to submit a report :(

Any ideas what I can do to get the logo showing?

Thanks

Pam

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