Can't access plugin manager

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6 months 3 days ago #164222 by kpatch
kpatch created the topic: Can't access plugin manager
I am unable to access Plugin Manager. When I select Configuration->Plugin Manager, the message below appears.




My Version is 3.1.0; it was a fresh install.

What am I missing?

Thanks for any insights.

Patrick
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6 months 3 days ago #164225 by jelo
jelo replied the topic: Can't access plugin manager
I cannot reproduce the issue with LimeSurvey version 3.3.1.
Perhaps you update your installation and try again.
Try a different browser to reproduce the issue in your installation.
You might have some restrictions in your hosting environment.

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6 months 3 days ago #164231 by kpatch
kpatch replied the topic: Can't access plugin manager
Jelo, thanks for the quick reply. I've tried to access plugin manager with the latest versions of both Firefox and Chrome, getting the same unhappy results from both. My hosting account is a Virtual Private Server, so I have root access to everything.

I guess the last option is to do an upgrade.

Thanks

Patrick

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6 months 3 days ago #164232 by kpatch
kpatch replied the topic: Can't access plugin manager
Upgraded to 3.3.1... No joy in Limeville: still can't access plugin manager.

:o(

Patrick

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6 months 3 days ago #164234 by kpatch
kpatch replied the topic: Can't access plugin manager
Jelo:

Within the last week I had issue with themes and question timers. The temporary fix was to turn off Ajax. Is it possible this is interfering with the plugin manager?

Patrick

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6 months 2 days ago #164237 by jelo
jelo replied the topic: Can't access plugin manager

kpatch wrote: The temporary fix was to turn off Ajax. Is it possible this is interfering with the plugin manager?

What have you done to apply the temporary fix?

Did you used the plugin-manager on this installation before?

Install an additional fresh LS 3.3.1 on your VPS to have a testbed.
If that installation is showing the same issue with the plugin-manager you should open a ticket.
Might be a issue with your hosting environment.
Click on the version number at the bottom, to get a infobox with system infos.
That should be helpful to open a ticket.
Then post the ticket link here in the thread.

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6 months 16 hours ago #164281 by ollehar
ollehar replied the topic: Can't access plugin manager
The error is probably due to old plugins still being active (or even just installed on the file system). You need to remove them.

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5 months 4 weeks ago #164363 by orvil
orvil replied the topic: Can't access plugin manager
Had this problem with the addSciptToQuestion plugin, very useful, but smashes the plugin manager.

Would be really fine to find an up-to-date documentation for the plugin interfaces/events/methods with examples for LS 3.X.

Best regards/Beste Grüße,
O. Villani

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5 months 4 weeks ago #164378 by ollehar
ollehar replied the topic: Can't access plugin manager

orvil wrote: Would be really fine to find an up-to-date documentation for the plugin interfaces/events/methods with examples for LS 3.X.


Yes, we really want to do this, but time hasn't allowed it yet.

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