Whether LimeSurvey send alerts for submitted response or saved response too

More
2 years 10 months ago #116379 by snarkhede
snarkhede created the topic: Whether LimeSurvey send alerts for submitted response or saved response too
Hello Team,

We want to send alert notification to admin on submission of survey on particular response.
Will that be possible in current version of Lime Survey or we need to do some modification.

Please suggest.

Regards
Sagar Narkhede

Please Log in to join the conversation.

More
2 years 10 months ago - 2 years 10 months ago #116387 by tpartner
tpartner replied the topic: Whether LimeSurvey send alerts for submitted response or saved response too
A couple of related posts:
https://www.limesurvey.org/en/forum/can-i-do-this-with-limesurvey/99259-automated-email-response-upon-certain-conditions#116031
https://www.limesurvey.org/en/forum/can-i-do-this-with-limesurvey/97538-conditional-email-notification

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Last Edit: 2 years 10 months ago by tpartner.
The following user(s) said Thank You: snarkhede

Please Log in to join the conversation.

More
2 years 10 months ago #116411 by snarkhede
snarkhede replied the topic: Whether LimeSurvey send alerts for submitted response or saved response too
Thanks for the response it’s pretty helpful as per our requirements.

Major goal is to achieve conditional alerts based on user responses.
For example, A survey contains 10 questions. We want Lime Survey to send notification to certain email ID whenever user gives ‘very poor’ type of response for 3 questions. The reason is we want to follow up that user to know why they have given poor feedback.

Please note that we have multiple surveys and for each survey the criteria will be different (the set of questions/ expected answers to get notification etc) and also the notification email IDs will be different for each survey

• We want only one email alert for each response; it will have only those questions which satisfied the notification criteria. Is this possible or no of notifications would be equal to no of conditions set for that survey?
• Do we need to do the code modification which you have suggested for each survey or if we do change at one place will be applicable to all surveys?

Please Log in to join the conversation.

More
2 years 10 months ago #116426 by tpartner
tpartner replied the topic: Whether LimeSurvey send alerts for submitted response or saved response too
1) You can use an Expression Manager IF statement to limit the emails.

2) Change need to be made on a per-survey basis.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

Please Log in to join the conversation.

Start now!

Just create your account and start using Limesurvey today.

Register now
Join our Newsletter!