Exporting to Excel results in empty document

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5 years 1 day ago #88865 by Radilica01
Radilica01 created the topic: Exporting to Excel results in empty document
Hi!

I was looking for similar topic but they were at least a year old. What's happening is that I'm trying to export my survey data to Excel (not csv.) and the table I get is empty.

Is there a solution?

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5 years 1 day ago #88889 by Mazi
Mazi replied the topic: Exporting to Excel results in empty document
1. Which Limesurvey version do you use?

2. Please switch on debug mode by adding the following line to your config.php file (assuming you are using Limesurvey 1.x):
$debug = '1';

Are there any additional errors reported on top of the page?

3. How many questions (approximately) and answer data sets are there at your survey?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 20 hours ago #88920 by Radilica01
Radilica01 replied the topic: Exporting to Excel results in empty document
Hi Mazi!
I'm using Version 2.00+ Build 121025. I'm guessing adding the line you've mentioned won't work?

No errors were reported. The table was automaticaly downloaded to my folder, but it was empty.

There're 43 questons divided in 5 groups.

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5 years 19 hours ago #88924 by Mazi
Mazi replied the topic: Exporting to Excel results in empty document
Please update to the latest 2.0 version. There have been various fixes and I'm pretty sure updating will solve your problem.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

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