Question Type - File Upload under iOS on an iPhone running Safari

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5 years 4 months ago #73988 by sbennett1
sbennett1 created the topic: Question Type - File Upload under iOS on an iPhone running Safari
I've built a Survey that includes a File Upload question, I'm trying to collect photos.

Works well on my Mac and PC, but my iPhone running Mobil Safari does not work past the "Select File" button.

A quick Google seems to show this is a Safari limitation.

Should my survey be working on in Mobil Safari?
Any standard work arounds documented?

Left to my own devices, I guess I'll write PHP pages to upload images either before or after the survey, but I'd like to see it all integrated.

Thanks for your help!

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5 years 4 months ago #73989 by DenisChenu
DenisChenu replied the topic: Question Type - File Upload under iOS on an iPhone running Safari
Hello,

Can you test with Safari under a Mac system and a MS-windows system and see if it does the same. ( I test on a MS-windows system and it work well)

Can you see if you see a file-upload system working on Safari iOS and give us some link.

After that : put a bug report with all explanation.

Please test if the problem still exists at the latest release . If so please open a ticket at the Bugtracker and...

  1. Give as much information as possible
  2. Attach your survey. You can mark your ticket "private" so that only the developers will be able to take a look at it.
  3. Provide step-by-step instructions how to reproduce the problem.
  4. If possible/helpful please provide screenshots

Afterwards please post the link to the Bugtracker so we can follow the progress.

Thanks!


Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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5 years 4 months ago #73991 by Mazi
Mazi replied the topic: Question Type - File Upload under iOS on an iPhone running Safari
To my knowledge this is a technical "problem" with the iPhone Safari browser. I think it doesn't offer a file upload dialogue at all.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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