Configuration problems. Not working Answer option (or add or delete)

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5 years 3 months ago #73939 by rafael_ur
rafael_ur created the topic: Configuration problems. Not working Answer option (or add or delete)
Hi,
Do not know what happened but I can not add or delete in Answer option.
If option 1 and I modified the text to save changes do not save and retrieve the original text. What could it be?
Many thank
Rafael

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5 years 3 months ago #73945 by DenisChenu
DenisChenu replied the topic: Configuration problems. Not working Answer option (or add or delete)
Please,

Give us some more information:
Did it work before ?
What LS version did you use ?
What is your server ?
What is the navigator ?
Did this problem are for all survey ?

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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5 years 3 months ago #73956 by Mazi
Mazi replied the topic: Configuration problems. Not working Answer option (or add or delete)
1. Did you update Limesurvey recently or did any server setting change (maybe an additional security module was installed)?

2. Can you reproduce the problem with all surveys and all question types?

3. Please switch on debug mode by adding the following line to your config.php file:
$debug = '1';

Are there any additional errors reported on top of the page?


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 3 months ago #73970 by rafael_ur
rafael_ur replied the topic: Configuration problems. Not working Answer option (or add or delete)
Thanks for your response.
Denis:
- Yes, before working perfectly.
- LS is Versión 1.91+ Build 12358 (I just upgraded in case it is not the problem).
- Navigator. It is the same (Firefox and Chrome). In another server works.
- Yes, problem are for all suryey?

Mazi:
- My suplier hosting says that nothing has changed.
- The problem is in all question types.
- I changed debug to 1 but I see no difference.

Rafael

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5 years 3 months ago #73972 by rafael_ur
rafael_ur replied the topic: Configuration problems. Not working Answer option (or add or delete)
Hi,

Javascript is not an option may have to do?

Thank,
Rafael

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5 years 3 months ago #73973 by rafael_ur
rafael_ur replied the topic: Configuration problems. Not working Answer option (or add or delete)
Hi,

I reinstalled and it works LS.

Many thank,
Rafael

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5 years 3 months ago #73992 by DenisChenu
DenisChenu replied the topic: Configuration problems. Not working Answer option (or add or delete)

rafael_ur wrote: Hi,

I reinstalled and it works LS.

:huh: :silly:

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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5 years 3 months ago #74001 by Mazi
Mazi replied the topic: Configuration problems. Not working Answer option (or add or delete)

rafael_ur wrote: Hi,

I reinstalled and it works LS.

Many thank,
Rafael

Great!

Such problems might show up if files were not properly uploaded. Re-uploading files in binary mode often solves the problem.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

Please Log in to join the conversation.

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