Private Messages

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5 years 2 months ago #72958 by dspaan
I must be really missing something but i just got an e-mail that someone sent me a private message through this forum but when i press the Private Messages link i just get to see my profile page and i don't see a privtage messages box anywhere.

PS: Didn't know where else to post this.

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5 years 2 months ago #72961 by Steve01
Hello,

perhaps it is a bug. If you visit the start page as mentiond in the email and then click "You have x new private messages" you should be here:
www.limesurvey.org/en/component/uddeim/?task=inbox

Mit freundlichen Grüßen/Best regards,

Stefan Gohlke
LimeSurvey Team

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5 years 1 month ago #73245 by dspaan
Nope. I'm not getting that page. I think that's not the only thing messed up.

I'm trying to reply to a private message i got and it says:

To:
Userlist
You are not allowed sending to this group.

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5 years 1 month ago #73250 by Steve01
Hello,

Can you please post a screenshot and tell us what browser/browser-version/addons/plugins/... you are using? Perhaps it is a browser-related problem. If it is a problem with the private messages feature it might be difficult for the LimeSurvey team to fix this, you then have to report it the creator of this software (if I'm correct it's the Joomla! Community).

Mit freundlichen Grüßen/Best regards,

Stefan Gohlke
LimeSurvey Team

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5 years 1 month ago - 5 years 1 month ago #73291 by dspaan
Sure.

When i click private messages i get my profile page instead of the private messages link posted above.





When i try to send a reply to a PM i get this error and can't continue. Instead i just click the name of the user and send him a new message instead of reply as a work-around.



PS: If you can't see the screenshots it means you either need to login to imageshack and it would help if the owner of this domain registered here:
stream.imageshack.us/content.php?page=register_domain
Last Edit: 5 years 1 month ago by dspaan.

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5 years 1 month ago #73292 by Steve01
Hello,

it looks like a bug in Joomla!. I don't think the LimeSurvey team can help you with this one so reporting it at forum.joomla.org/ might be an idea.

Mit freundlichen Grüßen/Best regards,

Stefan Gohlke
LimeSurvey Team

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5 years 1 month ago #73294 by dspaan
PS: I use Firefox with a few addons but also tested with Internet Explorer and it's the same problem?

I don't think it's my place to report this on the Joomla forums since i would need admin access to these forums to troubleshoot further.

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5 years 1 month ago #73305 by Mazi
Please open a ticket at our Bugtracker, there is a "Limesurvey Website" section. Maybe we can solve it...


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 1 month ago #73308 by holch
Same problem here when I tried to respond to dspan's private message (by the way, I received it)...

;-)

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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5 years 1 month ago #73319 by Mazi
-> bug report (and assign it to "c_schmitz").


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 1 month ago #73790 by dspaan
done

issue 5763

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5 years 4 weeks ago #75566 by simulator
wrong "private messages" link is still an open issue.
you can see your private messages when you login directly on limesurvey.org.

/ SIMULATOR / WIEN /

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5 years 4 weeks ago #75608 by Mazi
Please re-open the bug ticket and tell us how to reproduce the problem.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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5 years 4 weeks ago #75614 by tacman1123
Same problem here. "Private Messages" links to

www.limesurvey.org/en/profile/userprofile/tacman1123

It's likely a joomla bug, or a configuration issue.

Tac

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5 years 4 weeks ago #75617 by DenisChenu

tacman1123 wrote: Same problem here. "Private Messages" links to

www.limesurvey.org/en/profile/userprofile/tacman1123

It's likely a joomla bug, or a configuration issue.

Tac

It's OK,

If you're not tacman1123, you see a private message at the right :)

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand (or search sondages pro).
An error happen ? Before make a new topic : remind the Debug mode .

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