Token based survey: Resume from different computer

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5 years 5 months ago #71425 by jessicar64
jessicar64 created the topic: Token based survey: Resume from different computer
Desire: Recruiter starts token-based survey on one computer, sends URL and token to respondent who resumes survey using a different computer.

What is happening: Recruiter's responses are all pre-filled in, but survey always restarts at first question.

My set-up:
Limesurvey 1.86
Group-by-group
Allow saves = no
Only users w/ tokens = yes
Token-based answer persistence = yes
Set cookies = no

Is there a work-around or a different setting that will cause this to work as desired?

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5 years 5 months ago #71433 by jessicar64
jessicar64 replied the topic: Token based survey: Resume from different computer
This bug tracker makes it sound like it was a bug that was fixed in 1.86:
bugs.limesurvey.org/view.php?id=3625

But my resumes still go to the first survey question.

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5 years 5 months ago #71455 by Steve01
Steve01 replied the topic: Aw: Token based survey: Resume from different computer
Hello,

did you try to install a current release (1.91+) and check if the problem also occurs in 1.91+? Version 1.86 seems to be from 2009 so it might be a good idea to update the current installation or do a clean new install.

Mit freundlichen Grüßen/Best regards,

Stefan Gohlke
LimeSurvey Team

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5 years 5 months ago #71579 by Mazi
Mazi replied the topic: Aw: Token based survey: Resume from different computer
The feature to track on which page a user has left the survey was implemented after version 1.86. Please update to the latest 1.91 release.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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