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Survey Times Out

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7 years 1 month ago #36205 by navaqeel
Hi,

I am having a problem with one of my surveys. The survey has several questions and for some users it takes more than 30 minutes to complete. The survey is actually timing out on users after 30 minutes. Please help how to disable this time out feature.

Thanks a lot in advance.

Naveed

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7 years 1 month ago #36206 by tpartner
Pre 1.87, you can change the session duration with the $sessionlifetime setting in config.php .

As of 1.87, this can be set in the admin panel --> Global settings --> General tab.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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6 years 1 month ago #55122 by fdubreuil75
can session time out messages be caused by some firewall settings of the receivers ?

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6 years 1 month ago #55629 by Mazi

fdubreuil75 wrote: can session time out messages be caused by some firewall settings of the receivers ?

I don't think so. Session time-outs are triggered by the server. Only problems a firewall might cause is loading certain Javascript libraries or the like.


Best regards/Beste Grüße,
Dr. Marcel Minke
(Limesurvey Head of Support)
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com'"

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