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changement abonnement / change subscription during active questionnaire

  • Alice87
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4 years 1 month ago #193459 by Alice87
Bonjour,
J'ai un abonnement basic et mon questionnaire est activé. Je voudrais passer à un abonnement "expert". Est ce que mon questionnaire va être désactivé ?
Merci d'avance,
Alice


Hello
I have a basic subscription and my questionnaire is activated. I would like to switch to an "expert" subscription. Will my questionnaire be deactivated? Thank you !
Alice
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  • holch
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4 years 1 month ago #193460 by holch
I don't think your questionnaire will be deactivated. Your account probably just gets more features. However, to be completely sure, I would open a support ticket by clicking on "Support" in the top navigation. Because at the end of the day, only the support of Limesurvey GmbH who is responsible for these packages will be able to give you a definite answer regarding this.

So please write to them. They might read this here, but your chances are probably better with a support ticket.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

The following user(s) said Thank You: DenisChenu
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