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Lost Survey on clicking submit

  • ColinJennings
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4 years 7 months ago - 4 years 7 months ago #188056 by ColinJennings
Lost Survey on clicking submit was created by ColinJennings
We had a few people over the last few weeks tell us that they completed a survey, hit submit, then got the message they are missing a question. It shows every question highlighted and all their previous answers are gone.

Had a tech witness this on Friday when they were watching a participant complete a survey.

Doesn't happen every time
Has happened on more than one Survey



Any suggestions on what we should check? Are there logs we should activate that could catch this issue?
Last edit: 4 years 7 months ago by ColinJennings.
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4 years 7 months ago #188058 by jelo
Replied by jelo on topic Lost Survey on clicking submit
I recommend to submit a bugreport. Since you would have to answer the same questions here than in the bugreport.

What version of LimeSurvey is used?
Where is LimeSurvey running?
Screenshots of error messages
Surveyfile

You mention more than one survey showed this bug. Is the displayformat allways "all in one"?

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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