Limesurvey webpage is blocked on Facebook Ads

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7 months 2 weeks ago #175011 by vadikcoma
Hello, last weeks we are seeing very strange behaviour from Facebook ads.


We have our website with survey, and when we post an ad on Facebook to get more people to fill the survey - facebook blocks ads without any reasons, stating that "Your ad wasn't approved because it doesn't follow our Advertising Policies. We reserve the right to reject any ad that doesn't follow our policies."

As soon as we remove link to our limesurvey website from Facebook ad - everything works fine and ads are approved.

Does anyone had any similar issues?

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7 months 2 weeks ago #175017 by jelo

vadikcoma wrote: As soon as we remove link to our limesurvey website from Facebook ad - everything works fine and ads are approved.

Just for clarification: What is your limesurvey website URL? Is it a domain which you own? Or is it a domain from others? E.g. are you hosting with LimeSurvey GmbH?

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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7 months 2 weeks ago #175018 by vadikcoma
Hello, yes, it’s our own domain.

Here are main site - radioeksperti.lv (WordPress)

Here are surveys - radioeksperti.lv/survey/index.php/surveys/publiclist?lang=en

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7 months 2 weeks ago #175020 by DenisChenu
I see only one way to understand what happen : ask to facebook team why this part didn't respect facebook …

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand .
An error happen ? Before make a new topic : remind the Debug mode .

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