Drop-off rate

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4 weeks 1 day ago #169161 by civitates
civitates created the topic: Drop-off rate
Hi everyone,


I´m currently writing my Master thesis and I need to analyze the drop off rate. I read in the manual that I should use google analytics for that. I already activated google analytics in the settings. But my problem is the following: I use LimeSurvey via an cloudapp from my university so I don´t know which URL I should use for google analytics. Does anyone of you know which URL I have to take or if I can analyze the drop off rate in a different way?
Unfortunately, I don´t have any programming skills.

Thanks in advance for your answers.

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4 weeks 1 day ago #169166 by jelo
jelo replied the topic: Drop-off rate

civitates wrote: I read in the manual that I should use google analytics for that. I already activated google analytics in the settings.

What kind of dropoff rates do you need? Can you post a URL, where I can see the manual section about that topic?

LimeSurvey isn't offering a realtime dropoff analyzing feature.
But depending on your needs a responseexport can be run analyzed with your stats program.
You don't risk issues with sending data to google analytics. You get the drop off data from all people.
Google Analystic can offer opt-out features.

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4 weeks 1 day ago #169171 by holch
holch replied the topic: Drop-off rate
If you mean with "drop-off" rate what I assume, I agree with Jelo. Don't go the Google Analytics route, it might not even give you the correct rate.

I assume you want to calculate the % of those that start the survey vs. those that finish. The question is, do you want the drop-off rate for the whole survey, per question, etc.

You can download all responses, including the none complete ones (As soon as someone starts the questionnaire, LS creates a database entry) and check for "last page". With that you can determine where in your questionnaire respondents dropped out.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: LouisGac

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4 weeks 1 day ago #169175 by civitates
civitates replied the topic: Drop-off rate
Thank you for your quick answers.

I need the drop off rate per question because I´m analysing the use of different Gamification elements and want to find out at which element people stop answering the questionnaire.

I searched for "last page" but I couldn´t find it (see attachment). Is it not available in Version 2.05+ Build 140226?
Attachments:

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4 weeks 1 day ago #169176 by holch
holch replied the topic: Drop-off rate
Sorry, but your installation is over 4 years old. Having a web application which is accessible via the internet without updates for 4 years is quite reckless. I know it is not your fault, but needs to be said.

Of course I don't have such an old version installed to check. But I think the last page column should be available in your installation.

Can you export your responses and check there, if a column last page exists?

Here is how it looks like in 3.8.1 (the most recent version):


Maybe the column is in the database, but is not shown on the survey response screen.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
Attachments:
The following user(s) said Thank You: civitates

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4 weeks 1 day ago #169178 by holch
holch replied the topic: Drop-off rate
Well, I hope you have a very big sample size and your question order is randomized, because otherwise your analysis will be most probably flawed. Because people who dropped out at earlier questions are not measured later. Maybe one question might be a higher dropout rate if it is position more to the beginning, etc.

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds

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4 weeks 1 day ago - 4 weeks 1 day ago #169184 by tpartner
tpartner replied the topic: Drop-off rate
In 2.05, lastpage can only be seen in the exported data.

Note, lastpage is the last page/group that was successful submitted so may not reflect the last page the respondent actually saw (or had issues with).

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Last Edit: 4 weeks 1 day ago by tpartner.
The following user(s) said Thank You: civitates

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4 weeks 1 day ago #169189 by holch
holch replied the topic: Drop-off rate
Thanks Tony for clarifying about "last page" in 2.05.

Building on Tony's remark: This is correct. It is the last page that has been submitted, which means those questions have been answered. So generally, the drop out actually happens on the next page after "last page".

I'm not a LimeSurvey GmbH member. I answer at the LimeSurvey forum in my spare time. No support via private message.
Some helpful links: Manual (EN) | Question Types | Workarounds
The following user(s) said Thank You: civitates

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3 weeks 5 days ago #169222 by civitates
civitates replied the topic: Drop-off rate
Thank you everyone for you help :)
The following user(s) said Thank You: LouisGac

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