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Hide tip not working
- carolidick
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6 years 2 months ago #164239
by carolidick
Hide tip not working was created by carolidick
Hello.
I already marked the HIDE TIP button ON, but the tip keeps appearing on the questions.
It is confusing because it says at the same time "check all that apply" and "please select X answer" (screenshot below), so I would really like to get rid of it.
Any thoughts on what might be going wrong here and how to fix it?
Many thanks! : )
I already marked the HIDE TIP button ON, but the tip keeps appearing on the questions.
It is confusing because it says at the same time "check all that apply" and "please select X answer" (screenshot below), so I would really like to get rid of it.
Any thoughts on what might be going wrong here and how to fix it?
Many thanks! : )
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- tpartner
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6 years 2 months ago #164240
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Hide tip not working
What is your LimeSurvey version?
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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- carolidick
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6 years 2 months ago #164245
by carolidick
Replied by carolidick on topic Hide tip not working
Huuum, maybe silly question, but how do I figure it out? I looked into all my settings and the forum and could not find. I am simply logging in via website.
Tks!
Tks!
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- Joffm
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6 years 2 months ago #164246
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Hide tip not working
Volunteers are not paid.
Not because they are worthless, but because they are priceless
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6 years 2 months ago #164247
by carolidick
Replied by carolidick on topic Hide tip not working
Great, many thanks for the help, @Joffm.
So, my version is 2.72.6...
So, my version is 2.72.6...
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6 years 2 months ago #164250
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Hide tip not working
As far as I know, there was no such bug in that version. Can you please attach an export of a test survey containing only that question?
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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6 years 2 months ago - 6 years 2 months ago #164254
by carolidick
Replied by carolidick on topic Hide tip not working
Hi! Here it goes! The exported file and the screen shot of the question as it appears for respondents.
Many thanks again! : )
Many thanks again! : )
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Last edit: 6 years 2 months ago by carolidick.
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6 years 2 months ago #164255
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Hide tip not working
I cannot reproduce the problem. Please update to the latest stable version and retest with a core template.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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6 years 2 months ago #164308
by carolidick
Replied by carolidick on topic Hide tip not working
Hi!
So... I couldn't solve the problem by updating the version.
But I figured out I had to set the amount of minimum answers to 0 and not to 1 (with mandatory button ON).
Tips are now gone, but if the respondent chooses less or more options, he/she still gets a message.
Tks for the support.
So... I couldn't solve the problem by updating the version.
But I figured out I had to set the amount of minimum answers to 0 and not to 1 (with mandatory button ON).
Tips are now gone, but if the respondent chooses less or more options, he/she still gets a message.
Tks for the support.
The topic has been locked.