No admin email notifications

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7 months 3 weeks ago #163095 by reno123
reno123 created the topic: No admin email notifications
Hi,

I know that this subject looks simply, but I ensure all that before put this post I spend some time for searching solution...

I use ver. 3.0.4+180116
I manage to configure email sending (I recive email after create new user)

BUT

I do not recive emails after survey is submit.

Does this feature is enabled by default (I do not see any setting about this) ?

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7 months 3 weeks ago - 7 months 3 weeks ago #163096 by tpartner
tpartner replied the topic: No admin email notifications
Please refer to the manual - "Send basic admin notification email to and Send detailed admin notification email to" - manual.limesurvey.org/Data_management

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Last Edit: 7 months 3 weeks ago by tpartner.

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7 months 3 weeks ago #163114 by LouisGac
LouisGac replied the topic: No admin email notifications
I bet on a server configuration problem.
Configuring mail server become harder and harder today (DKIM, spf, DMARC, black list server IPs, etc)

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7 months 3 weeks ago #163118 by tpartner
tpartner replied the topic: No admin email notifications
I doubt it's a server problem if new admin emails are sent successfuly.

I suspect no email addresse(s) in the survey setting(s).

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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7 months 3 weeks ago #163121 by LouisGac
LouisGac replied the topic: No admin email notifications
Oh yes you're right :-p

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7 months 3 weeks ago #163145 by reno123
reno123 replied the topic: No admin email notifications
In my case, it was themplate.

I was using bootswatch" themplate, I just change it to oryginal default ("friuty") and it starts work.

BTW. The "bootswatch" themplate do not starts in Edge browser.

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7 months 3 weeks ago #163154 by LouisGac
LouisGac replied the topic: No admin email notifications
well there is no relation at all between survey themes and emailing so it sounds very strange...

btw, you should update to 3.1.x

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6 months 1 week ago #165141 by Ainfinity
Ainfinity replied the topic: No admin email notifications
I am a newbie and I just set up a new server .In configuration > User > Manage survey administrators When I create a new user , an email notification was not working .I search on the forum and found your post .
Could you please advise where to configure it ?

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