I have read a few posts on a topic close to this, but nothing to seems to fit our exact needs.
1. I need to send an email to a specific email address when one question is answered with a yes
2. Optimally, I would like to send specific collected details (not all survey responses) in a custom templated email if possible to the email address
3. In the templated email I would like to include the question and response as it will be imported into a helpdesk app (Footprints) that can parse an email that is sent to it.
4. If there is an easier process any advice here is also appreciated.