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Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
About the features list page
- Ben_V
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www.limesurvey.org/about-limesurvey/features
This new page is now more about detailed options of commercial services than about the software features.
In my opinion this page itself is lacking good/fair relevant additional information and/or a complementary page (old one like) with all the features of the open-source software have to be also available somewhere else on the domain to avoid confusion (e.g. SSL, logo, space, answers count etc.).
Ben.
Benoît
EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
- holch
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I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
- Ben_V
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I also agree with all you said... Personally I like the way WordPress separated -and keep separated- its .org & .com domains; Unfortunately the option to merge limeservice.com with limesurvey.com was probably not enough promising according to incomes possibilities (yes I know WP is a big machine)..
For new users wanting to know what they can do if they download and host LimeSurvey open-source Software:
LimeSurvey 2.x [at least] currently offers:
• Unlimited number of surveys at the same time
• Unlimited number of questions in a survey (only limited by your database)
• Unlimited number of participants to a survey
• Multi-lingual surveys
• User-management
• 28 different question types with more to come
• WYSIWYG HTML editor
• Quotas management
• Integration of pictures and movies into a survey
• Creation of a printable survey version
• Conditions for questions depending on earlier answers (Skip Logic / Branching)
• Piping and Micro-tailoring using a powerful expression engine
• Re-usable editable answer sets
• Ready-made importable questions & surveys
• Assessment surveys
• Anonymous and Not-Anonymous survey
• Open and closed group of participant surveys
• Optional public registration for surveys
• Sending of invitations, reminders and tokens by email
• Option for participants to buffer answers to continue survey at a later time
• Cookie or session based surveys
• Template editor for creating your own page layout
• Extended and user-friendly administration interface
• Back-office data entry possibility
• Survey expiry dates for automation
• Enhanced import and export functions to text, CSV, PDF, SPSS, R, queXML and MS Excel format
• Basic statistical and graphical analysis with export facility
• Screen Reader Accessiblity
• W3C compliance
• A detailed manual is available in several languages in our Online Manual Supporting more than 80 different languages in frontend and backend
Benoît
EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
- DenisChenu
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Really need a better separation on Forum : www.limesurvey.org/forum/design-issues/1...m-with-tables#147424Ben_V wrote: Hi Holch,
I also agree with all you said... Personally I like the way WordPress separated -and keep separated- its .org & .com domains; Unfortunately the option to merge limeservice.com with limesurvey.com was probably not enough promising according to incomes possibilities (yes I know WP is a big machine)..
....
Bug reported : bugs.limesurvey.org/view.php?id=12071 but other LimeSurvey CE helper/supporter are welcome ;)
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
- holch
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@Denis: I know which thread you are referring to, but in this case there is no way the user knows that this is a Limesurvey Professional specific problem. I did not notice it and it took you a while as well. So there will be cases like this.
I have no problem to give support to users that are clients of Limeservice/Limesurvey Professional or any other provider (often we don't know it anyway). But provider specific problems need to be referred to the provider (same if the it is a problem with the hoster).
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
- LouisGac
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- DenisChenu
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I didn't talk PHP dev or existing plugin to a limeservice user for another example.
And We have already user asking for price information etc ....
I don't say i didn't help LimeService user about this core functionnality or something else
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
- holch
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And I agree that it is not ideal to mix this, which is why I wrote a lengthy email to Carsten. Because it was also not clear where to send those Limeservice users with their specific problems. Before I could just refer them to Limeservice.com, now it is difficult to tell them that we can help them, because Limeservice/Limesurvey look like the same thing. But we had similar problems before, where we did not know that the problem we were trying to resolve were actually hosting / provider / limeservice problems. I guess there will never be a 100% clear seperationg. But of course with the integration of Limeservice into Limesurvey it became worse.
Let's wait and see if they come up with a good solution.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
- LouisGac
- Visitor
Also, in the point of view of the forum, there is no real difference between a LimeSurvey Professional Hosting user or someone hosting their LimeSurvey installation by their own, or on a big hosting provider. It's just another LimeSurvey installation hosted somewhere.
The main difference is that people hosting their LimeSurvey installation on LimeSurvey professional hosting support the development of LimeSurvey. Instead of giving their money to a random professional hosting provider who doesn't care about LimeSurvey, they give money to LimeSurvey Gmbh, helping to make LimeSurvey better. So, like people buying premium packages for the ComfortUpdate, they deserves a special attention, a better treatment.
That's why they can access to the "Support Ticket" system. If they have any problem with their installation, someone from the team will as soon as possible help them, could connect to their admin interface to do what have to be done, or remote connect via SSH to the server to do the needed tasks. So we encourage them to use the ticket support system rather than the forum.
It's in the interest of all the LimeSurvey users, or professionals using LimeSurvey, that the professional hosting works fine, that people love it, and that people use it. The more money will bring the LimeSurvey SAAS, the more programmers we'll can hire, the better will be the next versions of LimeSurvey. We're all working for the same goal.
- Ben_V
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Louis wrote: there is no real difference between a LimeSurvey Professional Hosting user or someone hosting their LimeSurvey installation by their own, or on a big hosting provider. It's just another LimeSurvey installation hosted somewhere.
Hi Louis,
yes of course, but for example it's useless to enter in details with a user wanting to implement a complex autocomplete solution if he/her don't have a self-hosted installation...
Like Denis I think that exactly know the hosting conditions it's a valuable information as well as LS version used.
Maybe we can encourage users to provide this info (self hosted or not) in their profile footer.
Benoît
EM Variables => bit.ly/1TKQyNu | EM Roadmap => bit.ly/1UTrOB4
Last Releases => 2.6x.x goo.gl/ztWfIV | 2.06/2.6.x => bit.ly/1Qv44A1
Demo Surveys => goo.gl/HuR6Xe (already included in /docs/demosurveys)
- tpartner
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I'm sorry Louis but, as a volunteer, I'm having a hard time understanding why I should donate my time to folks who have a paid subscription and therefor have access to a professional support system.So, like people buying premium packages for the ComfortUpdate, they deserves a special attention, a better treatment.
My understanding of my role here is to support people using an open-source package, not to help Limesurvey GmbH make money.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
- LouisGac
- Visitor
Again: we strongly encourage LS Pro Hosting users to use the ticket system.