Reset or resend saved survey to user

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3 years 2 months ago #131654 by Archaeos
Hi. I am running Version 2.50+ Build 160217. I have a client who saved his survey but now I guess lost his credentials. Is there a way to resend them to him or to reset them? He need to access the survey pretty badly as we use it for pricing tools.

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3 years 2 months ago #131674 by tpartner
If you have access to the installation as super-admin, you can reset his password in "Manage survey administrators".

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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3 years 2 months ago #131694 by Archaeos
This person is not an admin. The survey is set to be open so anyone can fill it out and is set to let people save and continue it later. This person clicked on "resume later" and then lost his credentials to "load unfinished survey." That's what I am trying to reset/resend.

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3 years 2 months ago #131718 by tpartner
I'm sorry, I don't know how to recover those credentials.

Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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