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Responses aren't being saved

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8 years 2 months ago - 8 years 2 months ago #130374 by mrli999
Replied by mrli999 on topic Responses aren't being saved
Some respondents told me that when they are filling the survey, the can see some question's answer on the screen. I don't know why. But I think that why some responses are not saved.

Would you please double-check it for us? And let us know what we should do to avoid it?

Set "Allow multiple responses or update responses with one token" to NO can avoid it? Is it necessary to set "response token persistence" to YES (Maybe NO) at the same time?

One more question: If respondent can update his/her response with token? What do used to retrieve his/her answer? IP or token or something else?

Many many thanks!

DenisChenu wrote:

mrli999 wrote: Another possibility, when the first person filling the survey, the second one begin to fill the survey. Will the second's response replace the first's? If yes, that that why some response aren't being saved.

Yes, think so.

You can test yourself with 2 browser .....

2 different $_SESSION , same token (one time ) : each time a user "submit" a page (click next/previus or save) the DB is updated to his $_SESSION.

PS: same IP or not : it's the same. It's $_SESSION only and token only. Different IP : same than same IP.

Last edit: 8 years 2 months ago by mrli999. Reason: correct
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8 years 2 months ago #130446 by DenisChenu
Replied by DenisChenu on topic Responses aren't being saved
Already answered .....

One token with answer persistence to YES can do this if 2 user open a survey with same token.

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8 years 2 months ago #130481 by mrli999
Replied by mrli999 on topic Responses aren't being saved
Any way, in some case some responses will lost. Is this a bug?

many many thanks.

DenisChenu wrote: Already answered .....

One token with answer persistence to YES can do this if 2 user open a survey with same token.

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8 years 2 months ago #130482 by DenisChenu
Replied by DenisChenu on topic Responses aren't being saved

mrli999 wrote: Any way, in some case some responses will lost. Is this a bug?

If
- Token with answer enable persistance is set
- 2 or more users use the same token at same time

No .

If situation are different : yes

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