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Multiple Survey Creation and White Page After Saving Issues After Upgade

  • maxmitschke
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6 years 1 month ago #164644 by maxmitschke
LimeSurvey Version: 3.2.0+180206 CE
OS: CentOS 7.4
PHP: 7.1
Apache: 2.4
MySQL: 5.6

Howdy,

My users are experiencing a couple issues with LimeSurvey after I had upgraded
the application from 2.73 to 3.2.0.

The primary issue being that whenever they create a new survey, the application
will create a copy. In other words, it looks like LimeSurvey is running the same
MySQL query twice when creating the surveys.


The second issue that the users are experiencing is that whenever they create a
new question and click the "Save" button, the application will not redirect them
back; it simply stops at a whitescreen.

Any help would be appreciated.

Max
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6 years 1 month ago #164655 by jelo
I wonder how you did manage to upgrade to 3.2.0? ComfortUpdate?

Latest available version is LS 3.4.2. So you might update again and check again.
Bugs are still discovered every day.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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  • ollehar
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6 years 1 month ago #164658 by ollehar
As jelo says, please update to the latest version.

I'd also like to know how you got to 3.2...
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  • holch
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6 years 1 month ago #164679 by holch
Manual upgrade? Did you guys forget about that option already? ;-)

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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6 years 1 month ago #164682 by ollehar
3.2 is not available for download. 3.4.2 is the latest version.
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6 years 1 month ago #164684 by jelo
You're right. I'm still not amused by the name scheme of LS offers.
LimeSurvey CE was mentioned. Which I sometimes confuse with a Comfortupdate subscription.

The first question will alway be.
With version and with edition?

LimeSurvey Pro
LimeSurvey CE without Surveyor Premium
LimeSurvey CE with Surveyor Premium

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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6 years 1 month ago #164686 by holch

3.2 is not available for download.


Not now, but I assume it was some weeks ago. Most probably on 6/2/2018 and a few following days. So he could have downloaded it then and installed it, couldn't he?

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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  • maxmitschke
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6 years 1 month ago #164698 by maxmitschke
Due to how security is implemented at my company, I have disabled the ComfortUpdate. The process that I follow when updating LimeSurvey is:
  • Download CE release from LimeSurvey
  • Upload to server
  • Create snapshot of document root
  • Rsync new release to document root
  • Change permissions on some directories

I got the 3.2.0+180206 edition from the above link when I updated the application about 2 or 3 weeks ago. You can also find the version on Github .

As you guys have advised, I will get it updated to the latest version. Will have to be sometime next week as this week is pretty packed. I will report back to this thread about the status.
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