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Can I resend/reset survey admin credentials
- mascarpone
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7 years 5 months ago #143350
by mascarpone
Can I resend/reset survey admin credentials was created by mascarpone
One of my survey admins lost all his details. I know I can manually reset his password and communciate that to him, but is there a way to do that more robustly like resetting his account or resending his details?
Thanks!
Thanks!
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- holch
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7 years 5 months ago #143369
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Can I resend/reset survey admin credentials
If the installation has email setup correctly, you can always ask to resend your password.
Now if he/she also does not know his/her user name, then you have a problem.
But when you say "survey admins", you are not talking about a super admin?
In this case the super admin can change the password and send a new one. You just need to go into the user administration, search for his/her user
"Configuration" --> "Users - Manage survey administrators" --> Search for the username or email that is registered --> Click on the little pencil symbol in the front "Edit this user".
You can change the password there.
Now if he/she also does not know his/her user name, then you have a problem.
But when you say "survey admins", you are not talking about a super admin?
In this case the super admin can change the password and send a new one. You just need to go into the user administration, search for his/her user
"Configuration" --> "Users - Manage survey administrators" --> Search for the username or email that is registered --> Click on the little pencil symbol in the front "Edit this user".
You can change the password there.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.
- mascarpone
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7 years 5 months ago #143388
by mascarpone
Replied by mascarpone on topic Can I resend/reset survey admin credentials
I was talking about survey admin. I didn't know they could reset their password and will suggest he does that then!
Thanks for you help Holch!
Thanks for you help Holch!
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