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SMTP Connect() error

  • josegovia
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7 years 9 months ago #137167 by josegovia
SMTP Connect() error was created by josegovia
I have a problem with sending mail by SMTP. the error "SMTP Connect () error" appears when I send an email

I enabled the SMTP Debug in the email.php file that is in the "Config" screen directory but nothing comes out. Whereis the debug out?

I use the version 2.50+ Build 160219

Do you know what happend?

Thank you

José
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7 years 9 months ago #137168 by jelo
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7 years 9 months ago #137176 by DenisChenu
Replied by DenisChenu on topic SMTP Connect() error
In general PHPMailer debug is shown when sending invitation.

Denis

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7 years 9 months ago #137194 by josegovia
Replied by josegovia on topic SMTP Connect() error
Thank you very much, but I don´t see the "debug".

I changed "$ mail-> SMTPDebug" 2 ($ mail-> SMTPDebug = 2;) and nothing appears on screen. Keeps coming just the same mistake.

I attached a screenshot.

I was changing the "$ mail-> SMTPDebug in /application/config/email.php Is there?

Thank you
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7 years 9 months ago #137195 by DenisChenu
Replied by DenisChenu on topic SMTP Connect() error
before 2.50 , you must use manual.limesurvey.org/Global_settings#Email_settings

Maybe it's need to be fixed in 2.50.

Denis

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7 years 9 months ago #137196 by josegovia
Replied by josegovia on topic SMTP Connect() error
Thanks but my version es 2.50+ Build 160219
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7 years 9 months ago #137197 by DenisChenu
Replied by DenisChenu on topic SMTP Connect() error
Sorry,

my sentence is unclear ....

With 2.50 : same settings must show error (but here : it seems the SMTP server can not be contacted) or more information (set to Always to have more information)

IF you don't have any information when set to always : MAYBE there are an issue/bug in 2.50.

Denis

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7 years 9 months ago #137199 by jelo
Replied by jelo on topic SMTP Connect() error
Since the SMTP connection suddenly isn't working anymore I would search for any change on the server or network-environment.

Where is the Server with Limesurveyr and where is the SMTP server in the network? Are there admins which you can ask for changements in the last days? E.g. a simple firewall block of a port will give you this kind of error.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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7 years 9 months ago #137212 by josegovia
Replied by josegovia on topic SMTP Connect() error
Thank you Denis.

I have opened an feature request on the Bug Tracker ( ID 11318)
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7 years 9 months ago #137227 by DenisChenu
Replied by DenisChenu on topic SMTP Connect() error
Hi josegovia . I'm unsure this part is readed.

Did you try with the GUI settings to ?
If yes : add it to the bug.

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7 years 9 months ago #137247 by josegovia
Replied by josegovia on topic SMTP Connect() error
Hi Denis.

The Versión 2.50+ Build 160219has not in the GUI settings for SMTP debug.
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7 years 9 months ago #137253 by DenisChenu
Replied by DenisChenu on topic SMTP Connect() error
Are you sure ?




But seems to have a bug (in 2.06 too)

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