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I can not send invitations.

  • jrcscarrillo
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4 years 1 month ago #194078 by jrcscarrillo
I can not send invitations. was created by jrcscarrillo
What I have done
1. I have a valid survey
2. I have a group
3. I have questions
4. I have participants (I have tried by adding new participants and by uploading from a csv file)
5. I have generated access codes for all the participants
6. If I run "Execute Survey" the option goes smoothly, therefore, I have completed all the steps till run the statistics.

But, when I have selected participants to send de invitations I am getting the following error:
"There were no eligible emails to send. This will be because none satisfied the criteria of:
having a valid email address
not having been sent an invitation already
not having already completed the survey
having an access code
having at least one use left"
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  • tpartner
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4 years 1 month ago #194087 by tpartner
Replied by tpartner on topic I can not send invitations.
There is a bug regarding the default setting of "Email status" - bugs.limesurvey.org/view.php?id=15772

Make sure that you have that set to "OK" for all participants.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
The following user(s) said Thank You: DenisChenu, cdorin, jrcscarrillo
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3 years 7 months ago #204327 by chewitty
Replied by chewitty on topic I can not send invitations.

jrcscarrillo wrote: What I have done
1. I have a valid survey
2. I have a group
3. I have questions
4. I have participants (I have tried by adding new participants and by uploading from a csv file)
5. I have generated access codes for all the participants
6. If I run "Execute Survey" the option goes smoothly, therefore, I have completed all the steps till run the statistics.

But, when I have selected participants to send de invitations I am getting the following error:
"There were no eligible emails to send. This will be because none satisfied the criteria of:
having a valid email address
not having been sent an invitation already
not having already completed the survey
having an access code
having at least one use left"


Was there ever a reply to this? I am having the exact same problem and I do not know how to overcome it.

Please, help!
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3 years 7 months ago #204339 by tpartner
Replied by tpartner on topic I can not send invitations.
Did you read my last post?

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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3 years 7 months ago #204385 by chewitty
Replied by chewitty on topic I can not send invitations.
I have resolved the issue. Thank you
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