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I can not send invitations.
- jrcscarrillo
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1. I have a valid survey
2. I have a group
3. I have questions
4. I have participants (I have tried by adding new participants and by uploading from a csv file)
5. I have generated access codes for all the participants
6. If I run "Execute Survey" the option goes smoothly, therefore, I have completed all the steps till run the statistics.
But, when I have selected participants to send de invitations I am getting the following error:
"There were no eligible emails to send. This will be because none satisfied the criteria of:
having a valid email address
not having been sent an invitation already
not having already completed the survey
having an access code
having at least one use left"
- tpartner
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Make sure that you have that set to "OK" for all participants.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
- chewitty
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jrcscarrillo wrote: What I have done
1. I have a valid survey
2. I have a group
3. I have questions
4. I have participants (I have tried by adding new participants and by uploading from a csv file)
5. I have generated access codes for all the participants
6. If I run "Execute Survey" the option goes smoothly, therefore, I have completed all the steps till run the statistics.
But, when I have selected participants to send de invitations I am getting the following error:
"There were no eligible emails to send. This will be because none satisfied the criteria of:
having a valid email address
not having been sent an invitation already
not having already completed the survey
having an access code
having at least one use left"
Was there ever a reply to this? I am having the exact same problem and I do not know how to overcome it.
Please, help!
- tpartner
- Away
- LimeSurvey Community Team
- Posts: 10633
- Thank you received: 3697
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
- chewitty
- Offline
- New Member
- Posts: 3
- Thank you received: 0