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Storage Problem

  • kevinleung
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4 years 3 months ago #191777 by kevinleung
Storage Problem was created by kevinleung
Hi all,

I am a new user of LM and I am facing a storage problem.
There are "Upload" type question. I deleted the responds, but the storage did not free.....
So I think we should delete the attachment before deleted the responds.
Could someone let me know what I should do now? Thank you.

Regards,
Kevin
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4 years 3 months ago #191803 by jelo
Replied by jelo on topic Storage Problem
What version of LimeSurvey is used?
Where do you host LimeSurvey?

I cannot reproduce the issue in version 3.21.0+191203.
I'm aware of issues with older versions.

If you have access to the filestructure, you can find the uploads in the path /upload/surveys/ID/ (ID is the surveyID).

BTW: How do you measure the storage usage? Perhaps it's just an issue with the messurement method.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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  • kevinleung
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4 years 3 months ago #191809 by kevinleung
Replied by kevinleung on topic Storage Problem
Hi jelo,

Thank you for the reply!
I am using Version 3.20.2 (LM Pro, not LM CE)
Could you please let me know how to go the the path?

This the manual of storage: www.limesurvey.org/customer-support/freq...ns?view=faq&faqid=36

I have to delete the uploaded files before delete the response.....
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  • tpartner
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4 years 3 months ago #191824 by tpartner
Replied by tpartner on topic Storage Problem

I am using Version 3.20.2 (LM Pro, not LM CE)

In that case, contact LimeSurvey support directly - www.limesurvey.org/customer-support

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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  • DenisChenu
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4 years 3 months ago #191826 by DenisChenu
Replied by DenisChenu on topic Storage Problem

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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  • kevinleung
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4 years 3 months ago #191868 by kevinleung
Replied by kevinleung on topic Storage Problem
Thank you both!
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