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Export Responses to Excel Failed
- wandry
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4 years 10 months ago - 4 years 10 months ago #183992
by wandry
Export Responses to Excel Failed was created by wandry
Hello, I'm new user to LimeSurvey so I'm sorry if I choose wrong question category because I'm confused with the categories. I'm having trouble when I need to export the responses to Excel file. The resulting Excel file is always 0 bytes and can not be opened in Excel (2016). At first I thought it's just bug for the version I used (3.14 if I'm not wrong at that time) then I've just updated to the latest version with the help of Technical Support of hosting site to version Version 3.17.1+190408 but the problem still exist. I've attached the screenshots. Please help, thank you.
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Last edit: 4 years 10 months ago by wandry. Reason: Adding a sentece.
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- DenisChenu
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4 years 10 months ago #183993
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
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Replied by DenisChenu on topic Export Responses to Excel Failed
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
- wandry
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4 years 10 months ago #184030
by wandry
Replied by wandry on topic Export Responses to Excel Failed
Very sorry for the late reply, yes the csv export is fine
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4 years 10 months ago #184031
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Export Responses to Excel Failed
Then activate debug mode (link in previous post) and test again
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.