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Help on SMTP connect() failure

  • virdisph
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9 years 1 month ago #117089 by virdisph
Help on SMTP connect() failure was created by virdisph
HI All,

Attempting to send out emails from Limesurvey using AuthSMTP fails, and we receive the following error:

Email to xxx failed. Error message: SMTP connect () failed. All Emails were sent.

Does anyone have an idea where or what is causing this error?

We tested the AuthSMTP account, and it works.

Thanks for your help,
All the best,
DM
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  • DenisChenu
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9 years 1 month ago #117223 by DenisChenu
Replied by DenisChenu on topic Help on SMTP connect() failure
Maybe your server don't allow SMTP auth ...

Maybe something other ....

Maybe we don't have a cristal ball ...

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9 years 1 month ago #117261 by virdisph
Replied by virdisph on topic Help on SMTP connect() failure
Dear Denis,

Thank you for your thoughts.

Since it worked fine for about a year, I think it may have something to do with the server upgrade that we did some time ago.

In any case, I will make a backup and re-install.

Hopefully that will solve the issue.

Best,
David
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9 years 1 month ago #117273 by DenisChenu
Replied by DenisChenu on topic Help on SMTP connect() failure
The best is to have access at the server log.

And you can try with SMTP debug mode.

Denis

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