Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

Detailed list of surveys not appearing

  • tixeon
  • tixeon's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
9 years 4 months ago #114597 by tixeon
I have been using Limesurvey for a while now, and I have always been able to see a detailed list of all surveys when I log in, by clicking on the home symbol.

When I logged in this morning I can no longer see a detailed list of surveys. It won't even show them if I click on the 'Detailed list of surveys' icon next to the Surveys drop-down. All I get is a blank screen with the top level icons header.

I haven't updated anything on my server nor Limesurvey.

I can still access surveys individually through the drop-down, but this is a pain as I can't easily just see the counts for multiple surveys at the same time.

Do you have any ideas as to why this might be the case?
The topic has been locked.
  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
9 years 4 months ago #114600 by holch
Replied by holch on topic Detailed list of surveys not appearing
Are you the sole administrator of this server or is it administered by any third party?

Did you create a survey lately (or anyone else on your server)?

How many surveys do you have in total?

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

The topic has been locked.
  • tixeon
  • tixeon's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
9 years 4 months ago #114601 by tixeon
Replied by tixeon on topic Detailed list of surveys not appearing
Thanks for getting back to me so quickly!

I am the sole administrator of both limesurvey and my web server, and it is not administered by a third party.

I haven't created or edited a survey in a few weeks, but have been checking counts daily using this detailed list. The only thing I have done in the last 2 weeks other than check the detailed survey list was a CSV data export for one of the surveys.

I have 7 active, 2 expired and 4 inactive surveys.

There are other users, but they all have very limited access and certainly don't have the ability to edit anything important (just data entry).

I can still access all of the data fine, I just can't see the summary.
The topic has been locked.
  • holch
  • holch's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
9 years 4 months ago #114602 by holch
Replied by holch on topic Detailed list of surveys not appearing
OK, so we have rules out a few possible options:

- No one else would be able to configure something on the server.
- There is not a huge list of surveys which might cause a problem. A total of 13 surveys should not create a problem with the display of the list

Let's see if anyone else has another idea where this problem could be caused.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
9 years 4 months ago #114612 by DenisChenu
Replied by DenisChenu on topic Detailed list of surveys not appearing
Did you clean your browser cache ?

Denis

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.
  • Mazi
  • Mazi's Avatar
  • Offline
  • Official LimeSurvey Partner
  • Official LimeSurvey Partner
More
9 years 4 months ago #114643 by Mazi
Replied by Mazi on topic Detailed list of surveys not appearing
Are there any hints at the servers error log?

Is it possible that some update (PHP version, security modules, config) happened at the server end?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
The topic has been locked.
  • tixeon
  • tixeon's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
9 years 1 month ago #117137 by tixeon
Replied by tixeon on topic Detailed list of surveys not appearing
It started working again about a week ago. I didn't change anything. It is most strange.

Thanks for the ides!
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team
  • LimeSurvey Community Team
More
9 years 1 month ago #117222 by DenisChenu
Replied by DenisChenu on topic Detailed list of surveys not appearing
ANd look at your javascript console, maybe something broken under some condition.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.

Lime-years ahead

Online-surveys for every purse and purpose