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Admin Login Loop

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9 years 1 month ago #116686 by Mazi
Replied by Mazi on topic Admin Login Loop
What does "returned" mean? Does it mean that out of a sudden the login is broken again?

Which Limesurvey version do you currently use?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
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9 years 1 month ago #116713 by leechilli
Replied by leechilli on topic Admin Login Loop
I was able to login without any issues at the start of December, I returned this week to try and login again to make some changes when the same problem started happening again.

I'm afraid were I'm new to limesurvery as well I don't know how to check the version which login access.
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9 years 1 month ago #116714 by Mazi
Replied by Mazi on topic Admin Login Loop
If this happens out of a sudden the only issue I can think of is some changes at the server backend. Maybe session data isn't stored properly anymore or something like this.
Please contact your sysadmin and ask them for help.

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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9 years 1 month ago #116715 by leechilli
Replied by leechilli on topic Admin Login Loop
I am the sysadmin and look at the server, everything is fine with the session data as we use drupal on the server in the same domain area which hasn't had any problems with the logging in or out.
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9 years 1 month ago #116716 by Mazi
Replied by Mazi on topic Admin Login Loop
If Drupal and Limesurvey share the same session directory (php.ini -> session.save_path) it could happen that Drupal wipes out Limesurvey sessions.

If Limesurvey has its own directory for sessions make sure that this is writable and the webserver has sufficient rights to create/store the session details.

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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9 years 1 month ago #117252 by leechilli
Replied by leechilli on topic Admin Login Loop
Hi there.

Been speaking with some drupal developers over skype and still not able to resolve this issue. I can confirm Drupal and Limesurvey share the same session directory but Drupal aren't wiping out Limesurvey sessions as Limesurvey aren't recording the sessions even with the correct permissions to do so as they use the same user as Drupal.
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9 years 1 month ago #117254 by DenisChenu
Replied by DenisChenu on topic Admin Login Loop
Hi,

For your version/build number : look at:
- application/config/version.php

I don't think drupal can broke LimeSUrvey session. A lot of user have drupal with another Yii tool.

Maybe fix some session issue with config : manual.limesurvey.org/Optional_settings#Session_settings (dor exemple set the cookieParams path to the limesurvey path).

And : can you activate debug mode (debug=>2) in your config.php and look at the console for:
- The log
- Session and cookies var.

Maybe remove all of your cookies can be a good idea.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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9 years 1 month ago #117256 by leechilli
Replied by leechilli on topic Admin Login Loop
Thanks for the detailed reply.
$config = "2.05+";
$config = 177;
$config = 140821;

is from the verison.php

I've looked at the config for the Sessions_settings but can't find this anywhere. With the debug mode I've set this to 2 but can't see anything in my console or error logs.
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9 years 1 month ago #117334 by leechilli
Replied by leechilli on topic Admin Login Loop
Still welcome any advice.

Not sure what else to look into.
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9 years 4 weeks ago #117445 by leechilli
Replied by leechilli on topic Admin Login Loop

leechilli wrote: Still welcome any advice.

Not sure what else to look into.

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9 years 4 weeks ago #117449 by holch
Replied by holch on topic Admin Login Loop
Did you try a clean install of LS 2.05 to see if this works? You can install it into another folder and to another database.

When this works, the problem lies most probably in the act of moving a current installation to another server by just copying the files.

If this doesn't work, then you will have to have a look at your configuration of the server.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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9 years 3 weeks ago #117562 by KAPT_Kipper
Replied by KAPT_Kipper on topic Admin Login Loop
Are you using Webserver authentication?

I had a similar issue when I upgraded our 1.8X install to 2.05.

I had to reset the Admin password with a known hash.
www.limesurvey-consulting.com/how-to-res...limesurvey-password/

and then once I was logged in turn ON the plugin for Webserver authentication. The upgrade didn't enable it even though it was set to TRUE in the config.php.

There is a small not in the online manual that the settings for Webserver authentication are via plugin and not the config.php. But it is missing from the upgrade installation pages.
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