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TOPIC: Send invite returns blank screen

Send invite returns blank screen 10 months 3 weeks ago #96195

  • djohnsto
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HI, we have just upgraded to Version 2.00+ Build 130514
When trying to send invite to survey (large 54000 tokens) email limit set to 5000.
a blank screen is returned with no error.
Can only send by selecting 500 entries from the token screen.

We were able to send these invites with the last version, has anything changed in the way invites emails are handled?


any help appreciated

Darren
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Send invite returns blank screen 10 months 3 weeks ago #96371

  • djohnsto
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upgraded memory to 4GB seems to have rectified the problem however still slow.
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Send invite returns blank screen 10 months 3 weeks ago #96412

  • vs_arni
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Exactly the same!
Immagine_2013-05-24.jpg
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Send invite returns blank screen 10 months 3 weeks ago #96413

  • vs_arni
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The blank screen, I mean.
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Send invite returns blank screen 10 months 3 weeks ago #96426

  • vs_arni
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Please, can anyone help me?
I can't start the survey and I have a deadline to respect for delivering results.

TIA,
Arnaldo.
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Send invite returns blank screen 10 months 2 weeks ago #96447

  • djohnsto
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have you tried upgrading your ram?

try sending invites from token table limit 500-2000 at a time
this may get you thru your deadline.
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Send invite returns blank screen 10 months 2 weeks ago #96451

  • vs_arni
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Hi. I have 8Gb! I always ran this kind of surveys using LS and all was ok.
This time I tried with 100 (!) at time, too. But nothing.
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