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installation issue using 1and1 hosting (206plus-build150911)
- rpadilla
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8 years 7 months ago #125865
by rpadilla
installation issue using 1and1 hosting (206plus-build150911) was created by rpadilla
I am getting: Please fix the following input errors:
Connection with database failed. Please check database location, user name and password and try again.
When running the installation script, any ideas/suggestions when using 1and1 hosting?
Any pointers will be appreciated.
Thanks!
Connection with database failed. Please check database location, user name and password and try again.
When running the installation script, any ideas/suggestions when using 1and1 hosting?
Any pointers will be appreciated.
Thanks!
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- Mazi
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8 years 7 months ago #125872
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic installation issue using 1and1 hosting (206plus-build150911)
Well, the installer uses the following details to establish a connection:
- DB location
- DB user
- DB password
- DB name
Make sure all these are correct. Some providers may use a different DB location than the often used "localhost". Just ask your provider for more details and check their docs.
- DB location
- DB user
- DB password
- DB name
Make sure all these are correct. Some providers may use a different DB location than the often used "localhost". Just ask your provider for more details and check their docs.
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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- rpadilla
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8 years 7 months ago #125877
by rpadilla
Replied by rpadilla on topic installation issue using 1and1 hosting (206plus-build150911)
Thanks!. I looked very closely and decided to try a different username.
By default 1and1 uses dbusername@internal-ip. I took the @internal-ip out and left the username by itself and it worked!
Thanks.
-RP
By default 1and1 uses dbusername@internal-ip. I took the @internal-ip out and left the username by itself and it worked!
Thanks.
-RP
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8 years 7 months ago #125878
by rpadilla
Replied by rpadilla on topic installation issue using 1and1 hosting (206plus-build150911)
oh . one more thing .. sorry about the cross posting .. I was not sure if the first went through because Chrome stopped responding and crashed.
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- Mazi
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8 years 7 months ago #125882
by Mazi
But of course you have to visit donate.limesurvey.org now :-)
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic installation issue using 1and1 hosting (206plus-build150911)
No problem.rpadilla wrote: oh . one more thing .. sorry about the cross posting .. I was not sure if the first went through because Chrome stopped responding and crashed.
But of course you have to visit donate.limesurvey.org now :-)
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
The topic has been locked.