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Installation Database issue on 1and1 hosting
- rpadilla
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8 years 7 months ago #125861
by rpadilla
Installation Database issue on 1and1 hosting was created by rpadilla
I am having issues with with the installation script on 1and1 hosting
Database location: db592553380.db.1and1.com
Database user: dbo592553380@10.72.2.9
Database password: ************
The above fails information fails with this:
Please fix the following input errors:
Connection with database failed. Please check database location, user name and password and try again.
I created the database before running the script. Any help/pointers will be appreciated.
Database location: db592553380.db.1and1.com
Database user: dbo592553380@10.72.2.9
Database password: ************
The above fails information fails with this:
Please fix the following input errors:
Connection with database failed. Please check database location, user name and password and try again.
I created the database before running the script. Any help/pointers will be appreciated.
The topic has been locked.
- Mazi
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8 years 7 months ago #125873
by Mazi
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
Replied by Mazi on topic Installation Database issue on 1and1 hosting
No cross postings please ->
www.limesurvey.org/en/community-services...s-build150911#125865
CLOSED...
CLOSED...
Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support: survey-consulting.com
Contact: marcel.minke(at)survey-consulting.com
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- holch
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8 years 7 months ago #125874
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Installation Database issue on 1and1 hosting
I think the data is wrong.
I don't know 1and1.com, but I assume the database is on the same host. Usually you have to put "localhost" (I might be wrong here, because the database could actually be hosted on another server, but the "db952553380.db.1and1.com" looks pretty weired to me.
And the database user also looks strange to me. I would try this:
Database location: localhost
Database user: dbo592553380
Database password: ************
I don't know 1and1.com, but I assume the database is on the same host. Usually you have to put "localhost" (I might be wrong here, because the database could actually be hosted on another server, but the "db952553380.db.1and1.com" looks pretty weired to me.
And the database user also looks strange to me. I would try this:
Database location: localhost
Database user: dbo592553380
Database password: ************
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.
- holch
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8 years 7 months ago #125875
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Installation Database issue on 1and1 hosting
OK, only saw this now. yes, no crosspost please. Mazi already gave you some hints in the other post.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The topic has been locked.