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I can not save my label set

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9 years 4 weeks ago #117464 by saam
I can not save my label set was created by saam
I am wondering why limesurvey does nothing when I try to save my label set. I have made sure that my user has been given the right to save labels, but I am not still able to do so. Any thoughts?
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9 years 4 weeks ago #117467 by holch
Replied by holch on topic I can not save my label set
Can you save labe sets as an administrator?

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9 years 4 weeks ago #117469 by saam
Replied by saam on topic I can not save my label set
No! there is no difference!
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9 years 4 weeks ago #117483 by DenisChenu
Replied by DenisChenu on topic I can not save my label set
Hi,

Where you ty to save the lable set ?
LimeSurvey version and build number
What did you see when you try to save label set ?

.... etc ....

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
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9 years 3 weeks ago #117505 by saam
Replied by saam on topic I can not save my label set
Version 2.05+ Build 140717

Well, Limesurvey even does not give me a path to save the labels. I have attached a snapshot. Clicking save does not take me any further!
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9 years 3 weeks ago #117508 by saam
Replied by saam on topic I can not save my label set
Version 2.05+ Build 140717

Well, Limesurvey even does not give me a path to save the labels. I have attached a snapshot. Clicking save does not take me any further!
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9 years 3 weeks ago #117510 by holch
Replied by holch on topic I can not save my label set
I would recommend to make an update to the latest version and see if this problem still persists. this might have been fixed.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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8 years 5 months ago #126418 by delfin
Replied by delfin on topic I can not save my label set
Hi guys I'm new in Lime survey son I'm pretty sure I have the latest version. The label set saving was working fine till this morning. If I try to save a new label set it just duplicates a previous one I saved a couple of days ago.
I even tried removing the additiona language on the survey just in case as it was one of the chnaged variables since yesterday. But no luck:(
I am the administrator. Attached the sanp shots.
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8 years 5 months ago #126430 by first
Replied by first on topic I can not save my label set
Difficult to figure out the issue looking at screenshots. May we can find the issue looking at how you are doing it. I suggest to install a chrome extension [ chrome.google.com/webstore/detail/animat...nfkpnijehcm?hl=en-US ] this will help you to record screen for around 30 seconds and convert it to gif . You can upload gif here on forums. Set gif quality to low from extension setting so that gif size remain low while you upload here on forums.

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8 years 5 months ago #126606 by delfin
Replied by delfin on topic I can not save my label set
I'm new using gif screen capture hope this helps. :( I saved several but the size its still to big. Do you know the limit to upload?
Basically I have issues when wanting to save label sets on 1st scale of dual scale array question on first question. It saves the label from scale 2 and not the labels on scale 1. I also tried Saving as new label set and replacing current label set.
I don't have the issues on saving label sets for subquestions on fisrt question or last ranking question.

Thanks again
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8 years 5 months ago #126619 by first
Replied by first on topic I can not save my label set
Seems to be a bug please report.
bugs.limesurvey.org/my_view_page.php

In the mean time you can manage your label from Edit label set menu. Label sets defined here are available in all surveys.


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8 years 5 months ago #126707 by delfin
Replied by delfin on topic I can not save my label set
Excellent it worked pretty good. Thank you again.
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