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TOPIC: next button disappearing

next button disappearing 8 months 1 week ago #98826

  • Lars_Akkermans
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Hi all,

I have a problem preventing me from making a survey available to some contacts.

Description:
- survey created in offline version (v2.00 using xampp apache & mysql running) with multiple groups (22) and totalling 150 questions. Only minor internal references (getting a name to be printed in a question stuff). Offline version tested good.
- survey was imported in online version (v2.00) and problem occured: people no longer received a next button at the end of a question group.

Already tried:
- other (older) versions of survey: same problem
- survey oploaded question group by question group: as long as I only have five question groups, it works. Any other question group I add afterwards, it doesn't present the next buttons anymore.
- removing question groups: same finding as above (up to 5 ok, more than 5 question groups = it doesn't present the next buttons anymore)
- making bogus questionnaire on online verion: no problem

I any of you can give suggestions or help ... that would be much appreciated!
Lars
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next button disappearing 8 months 1 week ago #98829

  • DenisChenu
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Hi,

Suspect a memory issue : did you have condition ? A lot of expression in your survey ?
Please try set debug at 2 in application/config.config.php
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next button disappearing 8 months 1 week ago #98833

  • Lars_Akkermans
  • Lars_Akkermans's Avatar
Thanks for your response!

For clarification: with memory issue, do you suspect a conflict or simple "lack off" memory?

Some conditions were included in the questions (but the same conditions were used before and after the crucial number of groups/questions).

I'll look into the debug setting and let you know.

Lars
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next button disappearing 8 months 1 week ago #98844

  • DenisChenu
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Yes,:

Lack of memory for this survey with online server.

Denis
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The following user(s) said Thank You: Lars_Akkermans

next button disappearing 8 months 1 week ago #98863

  • Lars_Akkermans
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OK, it was a memory problem (not enough memory assigned to ...)

thank you very much!
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