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Mandatory Question Error Spamming

  • Maximo
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8 years 10 months ago #119484 by Maximo
Mandatory Question Error Spamming was created by Maximo
Hi,

I have created a survey on LimeService and alredy obtained about 30 responses. The problem is that one third of them encountered this problem: at a random point they received a message saying "One or more mandatory questions have not been answered. You cannot proceed until these have been completed."
I should mention that all questions are timed (17 seconds, each in its own group) and are indeed mandatory. However, in some test runs of the survey, I did notice myself that the message occasionally fired at the very beginning of a new group. When it does, it appears repeatedly and doesn't allow the user to choose an answer, therefore I belive the problem is with the time limit, which might be triggering this message.

Any help would be greatly appreciated.

Thank you.
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