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ä,ö,ü,ß in participant names disappear after key generation/activation

  • jhutter
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8 years 11 months ago - 8 years 11 months ago #119253 by jhutter
In Germany we have Names with ä,ö,ü,ß. ASCII does not know and so I converted the .CSV upload file in Notepad++ to UTF-8 ohne BOM and was able to upload the names in a correct manner - including ä,ö, ü, ß.
After a while, when I was going to send out the e-mails the ä,ö, ü, ß have been disappeared. In the meantime I just generated the participant key, moved to closed and switched to active. So I am not sure, what was the reason why ä, ö, ü, ß disappeared now. Could you pls, investigate and give me a fix for the problem?

Version 2.05+ Build 150310
Last edit: 8 years 11 months ago by jhutter.
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  • Mazi
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8 years 11 months ago #119255 by Mazi
Please file a bug report at our bugtracker and provide a sample CSV file and step by step instructions on how to reproduce this.

Afterwards, please post the link to the bugtracker ticket here.

Thanks!

Best regards/Beste Grüße,
Dr. Marcel Minke
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Contact: marcel.minke(at)survey-consulting.com
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  • DenisChenu
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8 years 11 months ago #119280 by DenisChenu
Hi,

Tested with last version : no problem for me.

Maybe time to move to a real UTF8 spreadsheet editor : www.libreoffice.org/discover/calc/

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