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Send confirmation email only for certain question groups

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9 years 1 month ago #116819 by compasscreations
Hello,

I'm wondering, is it possible to disable confirmation emails for a certain question group? We have 3 groups, but only in the first group the confirmation mail should be sent. I can't find an option anywhere to disable the mail for certain groups...

Best regards, Marcel
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9 years 1 month ago #116820 by holch
Confirmation emails are for the whole survey and are only sent once the survey is registered as completed. So I don't think it is possible what you are trying to do.

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The following user(s) said Thank You: compasscreations
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9 years 1 month ago #116822 by compasscreations
Replied by compasscreations on topic Send confirmation email only for certain question groups
Hello Holch,

We seem to have set it up for the second part some time ago though, but I can't find where I did that and how I should do this now.
So if anyone might have a solution I would really appreciate it.

Best regards, Marcel
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9 years 1 month ago #116826 by holch
What exactly are you trying to do? Send a confirmation email after the first group? Or send a confirmation email at the end, that contains only the first group?

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9 years 1 month ago #116827 by compasscreations
Replied by compasscreations on topic Send confirmation email only for certain question groups
We have a survey of 3 parts.
Part 1 is sent on a specific date
Part 2 is sent 4 weeks after part 1 has been filled in
Part 3 is sent 12 weeks after that.

We want a confirmation email only after part 1, where the client gets the message that they can expect invitations for the other parts in 4 and 16 (4+12) weeks. This mail should only be sent after part 1, not after part 2 and 3.

I hope I made it more clear this way.
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9 years 1 month ago #116828 by holch
OK, now things become clearer. While you call it a survey in 3 parts, I would personally call it 3 surveys.

You actually have 3 different questionnaires in Limesurvey, correct?

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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