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Send confirmation email only for certain question groups
- compasscreations
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9 years 1 month ago #116819
by compasscreations
Send confirmation email only for certain question groups was created by compasscreations
Hello,
I'm wondering, is it possible to disable confirmation emails for a certain question group? We have 3 groups, but only in the first group the confirmation mail should be sent. I can't find an option anywhere to disable the mail for certain groups...
Best regards, Marcel
I'm wondering, is it possible to disable confirmation emails for a certain question group? We have 3 groups, but only in the first group the confirmation mail should be sent. I can't find an option anywhere to disable the mail for certain groups...
Best regards, Marcel
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- holch
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9 years 1 month ago #116820
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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Replied by holch on topic Send confirmation email only for certain question groups
Confirmation emails are for the whole survey and are only sent once the survey is registered as completed. So I don't think it is possible what you are trying to do.
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
The following user(s) said Thank You: compasscreations
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- compasscreations
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9 years 1 month ago #116822
by compasscreations
Replied by compasscreations on topic Send confirmation email only for certain question groups
Hello Holch,
We seem to have set it up for the second part some time ago though, but I can't find where I did that and how I should do this now.
So if anyone might have a solution I would really appreciate it.
Best regards, Marcel
We seem to have set it up for the second part some time ago though, but I can't find where I did that and how I should do this now.
So if anyone might have a solution I would really appreciate it.
Best regards, Marcel
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9 years 1 month ago #116826
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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Replied by holch on topic Send confirmation email only for certain question groups
What exactly are you trying to do? Send a confirmation email after the first group? Or send a confirmation email at the end, that contains only the first group?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
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- compasscreations
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9 years 1 month ago #116827
by compasscreations
Replied by compasscreations on topic Send confirmation email only for certain question groups
We have a survey of 3 parts.
Part 1 is sent on a specific date
Part 2 is sent 4 weeks after part 1 has been filled in
Part 3 is sent 12 weeks after that.
We want a confirmation email only after part 1, where the client gets the message that they can expect invitations for the other parts in 4 and 16 (4+12) weeks. This mail should only be sent after part 1, not after part 2 and 3.
I hope I made it more clear this way.
Part 1 is sent on a specific date
Part 2 is sent 4 weeks after part 1 has been filled in
Part 3 is sent 12 weeks after that.
We want a confirmation email only after part 1, where the client gets the message that they can expect invitations for the other parts in 4 and 16 (4+12) weeks. This mail should only be sent after part 1, not after part 2 and 3.
I hope I made it more clear this way.
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9 years 1 month ago #116828
by holch
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
Replied by holch on topic Send confirmation email only for certain question groups
OK, now things become clearer. While you call it a survey in 3 parts, I would personally call it 3 surveys.
You actually have 3 different questionnaires in Limesurvey, correct?
You actually have 3 different questionnaires in Limesurvey, correct?
I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.
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