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Balance

  • abueso
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8 years 9 months ago #121330 by abueso
Balance was created by abueso
Hi there...!!! I have a question regarding the "Responses Balance". I used to work in another company where I managed this tool and created surveys for a large amount of people. But in the current company I'm working I want to use this tool for surveys, so I registered and created the survey, but I noticed that my profile said: "Your response balance: 25 (buy more)", I did a test, I uploaded a token table with 2 tokens and completed both surveys and it remains on 25, so, I decided to run the survey and I uploaded 196 tokens for all my co-workers and at the moment I have 34 completed surveys but the balance is 8.

Can someone explain me what is the balance?
what is going to happen when the balance runs out?

Help please...!!! :S
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  • DenisChenu
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8 years 9 months ago #121331 by DenisChenu
Replied by DenisChenu on topic Balance
Hi,

Please : use limeservice support for limeservice support.

Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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