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Can't access a survey after creation
- LudoEloi
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5 years 1 month ago #181299
by LudoEloi
Can't access a survey after creation was created by LudoEloi
Hello
I just installed Limesurvey on my company's host and everything works except the survey's edition.
I can create surveys but then it loads indefinitely and I can't edit it.
Can someone help me ?
I just installed Limesurvey on my company's host and everything works except the survey's edition.
I can create surveys but then it loads indefinitely and I can't edit it.
Can someone help me ?
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- Joffm
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5 years 1 month ago - 5 years 1 month ago #181306
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Can't access a survey after creation
Hello,
which steps did you perform?
Best regards
Joffm
which steps did you perform?
Best regards
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: 5 years 1 month ago by Joffm.
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5 years 1 month ago - 5 years 1 month ago #181307
by LudoEloi
Replied by LudoEloi on topic Can't access a survey after creation
I can perform step 1 normally : create a new survey, name it and click on "save"
But then the "edit" page doesn't load, it stays like the screenshot below for a while and then ,on some browsers, I get a "connection reset error"
If I go back to the survey list, the new survey appears but I still can't access it, not even it's general settings.
I don't know if it is relevant but when I try to show a "html printable survey" from the survey list, I get something like this :
But then the "edit" page doesn't load, it stays like the screenshot below for a while and then ,on some browsers, I get a "connection reset error"
If I go back to the survey list, the new survey appears but I still can't access it, not even it's general settings.
I don't know if it is relevant but when I try to show a "html printable survey" from the survey list, I get something like this :
Last edit: 5 years 1 month ago by LudoEloi.
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5 years 1 month ago #181309
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Can't access a survey after creation
Then the first thing is to provide your system information.
Click on the LS version in the lower right corner and attach the screenshot of the popup.
Joffm
Click on the LS version in the lower right corner and attach the screenshot of the popup.
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
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5 years 1 month ago #181313
by LudoEloi
Replied by LudoEloi on topic Can't access a survey after creation
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5 years 1 month ago #181319
by tpartner
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Replied by tpartner on topic Can't access a survey after creation
What browser are you using? IE is not supported in the backend.
Cheers,
Tony Partner
Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
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5 years 1 month ago #181320
by LudoEloi
Replied by LudoEloi on topic Can't access a survey after creation
I used Mozilla Firefox for the screenshots, but I tried with multiple browser, even on my phone, and the result is always the same.
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5 years 1 month ago #181325
by jelo
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
Replied by jelo on topic Can't access a survey after creation
How did you install LimeSurvey on the server? Which method? You might try to install it again.
The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users
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5 years 1 month ago #181326
by LudoEloi
Replied by LudoEloi on topic Can't access a survey after creation
I followed religiously the steps here :
manual.limesurvey.org/Installation_-_LimeSurvey_CE
Maybe not enough, I'll try to reinstall it tomorrow.
I'll have to find how to uninstall it first
manual.limesurvey.org/Installation_-_LimeSurvey_CE
Maybe not enough, I'll try to reinstall it tomorrow.
I'll have to find how to uninstall it first
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5 years 1 month ago #181350
by LudoEloi
Replied by LudoEloi on topic Can't access a survey after creation
Even after reinstalling and recreating the Database I still have the same issue
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5 years 1 month ago #181351
by LudoEloi
Replied by LudoEloi on topic Can't access a survey after creation
I found the solution !!
I just added "httpS/" in front of the adress and everything works.
Thank you for taking the time to search for a solution with me and have a nice day everyone
I just added "httpS/" in front of the adress and everything works.
Thank you for taking the time to search for a solution with me and have a nice day everyone
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