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TOPIC: Urgent: Blank page on "Export to application"

Urgent: Blank page on "Export to application" 11 months 2 weeks ago #111584

  • marckilian
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When clicking on the "Export to application" button, I only get a blank page.
Other exports, i.e. VV work fine.
Thanks for any pointers, my client is waiting for his data.
Thanks
Marc
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Urgent: Blank page on "Export to application" 11 months 2 weeks ago #111595

  • holch
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There is a good chance that you are running into a limit of your server. Have you tried to export smaller portions of the results (not all interviews)? If this works, my first guess would be that either the value for memory limit or the maximum execution time are reached.
Have a look at the manual! It is a really valuable source for information. Here some helpful links:
Manual (EN) | Question Types | Question Attributes | Workarounds

If you found this answer helpful and it saved you some time please consider a donation to the project to keep Limesurvey going!
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Urgent: Blank page on "Export to application" 3 months 1 week ago #119452

Any resolution to share?
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Urgent: Blank page on "Export to application" 3 months 1 week ago #119546

  • DenisChenu
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ongkichilam wrote:
Any resolution to share?
php.net/manual/ini.core.php
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Urgent: Blank page on "Export to application" 3 months 1 week ago #119550

It was because our PHP server was compiled --without-iconv'.
Thus it created this fatal error:

PHP Fatal error: Call to a member function gT() on a non-object in /application/core/plugins/Authdb/Authdb.php on line 156

I have to temporary remove that function. Meanwhile get the server admin to recompile PHP with iconv.
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Urgent: Blank page on "Export to application" 3 months 1 week ago #119552

  • DenisChenu
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ongkichilam wrote:
It was because our PHP server was compiled --without-iconv'.
Thus it created this fatal error:

PHP Fatal error: Call to a member function gT() on a non-object in /application/core/plugins/Authdb/Authdb.php on line 156

I have to temporary remove that function. Meanwhile get the server admin to recompile PHP with iconv.
Why put this here ? Not the same issue ...

We have to disallow installation without iconv ... installation work without iconv ???
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Urgent: Blank page on "Export to application" 3 months 1 week ago #119556

We upgraded from Version 2.05+ Build 140502 to Build 150310.

Click on Export Application, blank page. Then traced to above error.
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Urgent: Blank page on "Export to application" 3 months 1 week ago #119559

  • DenisChenu
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ongkichilam wrote:
We upgraded from Version 2.05+ Build 140502 to Build 150310.

Click on Export Application, blank page. Then traced to above error.
But ,

gT is used everywhere, not only at export ....

No blanck page for me.
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