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Category: Blog
27 July 2018
5 years ago

Employee Training and Development in Organisations

Employee trainings are programmes with a short-term learning goal to impart new knowledge and skills to staff to enable an immediate impact of the learning efforts. Employee developments are programmes with a long-term learning goal to promote employee growth and performance in future endeavours. The importance of employee training and development Training and developing employees is extremely important for organisations to remain competitive, i.e. to outperform competitor organisations with the help of highly skilled, productive staff. Furthermore, staff is supposed to be retained to avoid losing key employees and consequently valuable knowledge to competitor organisations. In recent decades, the organisational landscape has changed fundamentally due to technology and digitisation. This radical change will continue to shape the business context in the future. Training and development programmes will help keep employees up to date. The importance of training and development programmes manifests itself on two levels, the organizational and the employee level. Importance of training and development on the organizational level: Retaining high-performing key employees by presenting the prospect of promotions as a result of their skill advancement through training programmes Increasing profits and business growth by outperforming competition due to higher talent and productivity of staff Improving internal exchange of newly acquired knowledge due to spill-over effects in employee interaction Importance of training and development on the employee level: Increasing employee satisfaction and motivation by acquiring new knowledge and skills that are beneficial personally and professionally Increasing employee engagement and empowerment which drives better staff dynamics in terms of cooperation and productivity in their jobs Better organisational reputation in the eyes of employees for enabling personal development which in turn leads to better employer reviews and word-of-mouth recommendation If an organisation is able to master its training and development routine, it's looking at a win-win-situation that doesn’t merely improve the organisation's status quo, but also benefits staff. Microlearning as a means to sustainable development Microlearning is an approach that covers micro units, i.e. small amounts, of learning content, usually over a short-term period with regard to knowledge acquisition. This learning approach has been increasingly deployed by organisations as a reaction to a natural paradigmatic shift in learning and attention habits of human beings in a digitised world. Due to stronger mechanisation within the past decades, people have handed off a large amount of tasks to computers as these can handle repetitive tasks with more speed and efficiency. Furthermore, smartphone and tablet devices have made instant access to digital content on virtually any topic at any time of the day possible at the fingertips of the people. Peoples’ neurological systems have adapted to this easily accessible overload of information by an enhancement of the short-term memory and learning at the expense of long-term learning areas of the brain. Effectively, the effort to acquire and retain knowledge long-term exceeds the capabilities necessary to do so in the first place. Microlearning methods counteract this trend by offering short and highly specialised learning topics across all modern devices such as smartphones, tablets, laptops and desktop computers. This way, employees can learn flexibly whenever and wherever they want as well as more effectively by concentrating on a distinct and concise piece of content each time. Step-by-step guide to creating effective training programmes In order to develop training programmes that will lead to sustainable learning, videos, animations, quizzes or games can be used to trigger emotions in employees such as excitement, curiosity and ambition. In addition, getting employees to actively engage with the training content is important to improve the learning experience. In general, sustainable learning will work better if the motivation to acquire new knowledge and skills is intrinsically based as opposed to being extrinsically led by incentives and perks. Moreover, in order to determine the effectiveness of training and development programmes, accurate performance measurement needs to be ensured, i.e. evaluating the progress of training completion by employees. Software solutions for training and development courses Today’s organisational digital infrastructures make it easier than ever to create and conduct employee training and development programmes and courses with the help of e-learning platforms. Many platforms offer ready-to-use learning units and solutions within paid memberships and subscriptions. The advantage of these offers is the fast accessibility and applicability within an organisation when getting training and development programmes off the ground. Disadvantages of this approach are the large costs involved in such memberships, which often make it difficult for small and medium-sized enterprises to afford. Using an online survey software tool such as LimeSurvey is a great alternative to set up and conduct training programmes as it offers flexible implementation of different media formats like videos and animations, images and texts as well as quizzes and tests. This applies to users with our without coding knowledge. Especially small and medium-sized organisations can benefit from the entirety of free features in LimeSurvey without the need for spending big budgets. Furthermore, its open source nature facilitates the setup and customisation of the training programme and its measurement tracking.  

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What is employee training and development?

Organisational training & development are methods to enhance employees' skill sets and knowledge to empower employees to reach higher performance levels and reinforce their areas of specialty.

Thereby, a distinction has to be made between employee training and employee development programmes.

Employee trainings are programmes with a short-term learning goal to impart new knowledge and skills to staff to enable an immediate impact of the learning efforts.

Employee developments are programmes with a long-term learning goal to promote employee growth and performance in future endeavours.

The importance of employee training and development

Training and developing employees is extremely important for organisations to remain competitive, i.e. to outperform competitor organisations with the help of highly skilled, productive staff. Furthermore, staff is supposed to be retained to avoid losing key employees and consequently valuable knowledge to competitor organisations.

In recent decades, the organisational landscape has changed fundamentally due to technology and digitisation. This radical change will continue to shape the business context in the future. Training and development programmes will help keep employees up to date.

The importance of training and development programmes manifests itself on two levels, the organizational and the employee level.

Importance of training and development on the organizational level:

    • Retaining high-performing key employees by presenting the prospect of promotions as a result of their skill advancement through training programmes

    • Increasing profits and business growth by outperforming competition due to higher talent and productivity of staff

  • Improving internal exchange of newly acquired knowledge due to spill-over effects in employee interaction

Importance of training and development on the employee level:

    • Increasing employee satisfaction and motivation by acquiring new knowledge and skills that are beneficial personally and professionally

    • Increasing employee engagement and empowerment which drives better staff dynamics in terms of cooperation and productivity in their jobs

  • Better organisational reputation in the eyes of employees for enabling personal development which in turn leads to better employer reviews and word-of-mouth recommendation

If an organisation is able to master its training and development routine, it's looking at a win-win-situation that doesn’t merely improve the organisation's status quo, but also benefits staff.

Microlearning as a means to sustainable development

Microlearning is an approach that covers micro units, i.e. small amounts, of learning content, usually over a short-term period with regard to knowledge acquisition.

This learning approach has been increasingly deployed by organisations as a reaction to a natural paradigmatic shift in learning and attention habits of human beings in a digitised world. Due to stronger mechanisation within the past decades, people have handed off a large amount of tasks to computers as these can handle repetitive tasks with more speed and efficiency. Furthermore, smartphone and tablet devices have made instant access to digital content on virtually any topic at any time of the day possible at the fingertips of the people. Peoples’ neurological systems have adapted to this easily accessible overload of information by an enhancement of the short-term memory and learning at the expense of long-term learning areas of the brain. Effectively, the effort to acquire and retain knowledge long-term exceeds the capabilities necessary to do so in the first place.

Microlearning methods counteract this trend by offering short and highly specialised learning topics across all modern devices such as smartphones, tablets, laptops and desktop computers. This way, employees can learn flexibly whenever and wherever they want as well as more effectively by concentrating on a distinct and concise piece of content each time.

Step-by-step guide to creating effective training programmes

In order to develop training programmes that will lead to sustainable learning, videos, animations, quizzes or games can be used to trigger emotions in employees such as excitement, curiosity and ambition. In addition, getting employees to actively engage with the training content is important to improve the learning experience.

In general, sustainable learning will work better if the motivation to acquire new knowledge and skills is intrinsically based as opposed to being extrinsically led by incentives and perks.

Moreover, in order to determine the effectiveness of training and development programmes, accurate performance measurement needs to be ensured, i.e. evaluating the progress of training completion by employees.

Software solutions for training and development courses

Today’s organisational digital infrastructures make it easier than ever to create and conduct employee training and development programmes and courses with the help of e-learning platforms.

Many platforms offer ready-to-use learning units and solutions within paid memberships and subscriptions. The advantage of these offers is the fast accessibility and applicability within an organisation when getting training and development programmes off the ground. Disadvantages of this approach are the large costs involved in such memberships, which often make it difficult for small and medium-sized enterprises to afford.

Using an online survey software tool such as LimeSurvey is a great alternative to set up and conduct training programmes as it offers flexible implementation of different media formats like videos and animations, images and texts as well as quizzes and tests. This applies to users with our without coding knowledge.

Especially small and medium-sized organisations can benefit from the entirety of free features in LimeSurvey without the need for spending big budgets. Furthermore, its open source nature facilitates the setup and customisation of the training programme and its measurement tracking.

 

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All core settings such as “relevance equation” (assign value to question and determine whether it’s supposed to be displayed), “hide tip” (hide question tips in case they’re not required), “alphabetical answer sorting” (answer options can be sorted according to the alphabet), “label for ‘Other’ option” (rename the ‘Other’ answer option to anything you like), “random answer options” (contrary to sorting answer options), “random question in group” (randomisation of question order within a group) and many more are available for this question type. Advanced Tip: if you have many different predefined answer options you would like to offer to your participants, simply extend your radio list to more than one column (max. eight) to vertically shorten the list of answer options and make it more readable for survey-takers. Radio List Question Type Example List with Comment Questions This question type is almost identical to the radio list question type. However, it adds the possibility of providing a free comment next to the selection of answer options. This is a great possibility for participants to elaborate on the choice of answer or to comment on the question as well as provide any sort of statement. Other than that, it offers all the benefits of the “radio list questions”. All core settings such as “relevance equation” (assign value to question and determine whether it’s supposed to be displayed), “hide tip” (hide question tips in case they’re not required), “alphabetical answer sorting” (answer options can be sorted according to the alphabet), “random answer options” (contrary to sorting answer options), “random question in group” (randomisation of question order within a group) and many more are available for this question type. List with Comment Question Type Example Build on the Advantages and Bear in Mind the Disadvantages of Multiple/Single Choice Question Types Leverage the Advantages Multiple/Single choice questions can deliver great results and turn out to be very effective evaluation tools if the predefined items are composed in a standardised way. Therefore, the beauty of this question type is that it can deliver quality insights on the one hand and simultaneously be used for large quantities of participants on the other hand. These questions can be set up easily and quickly, whether using pen and paper or on electronic devices. Due to its fast score nature, a wide range of content can be covered in a single survey. As a result of the aforementioned benefits, participants will be able to complete surveys quicker and more easily, hence be more inclined to fully complete them which in turn means a higher response rate for the survey creators and more reliable statistics. Consider the Disadvantages Multiple/Single choice questions put a strong limitation on the answer options which may result in no answer at all or an unsatisfactory option selected by a participant. If several of these situations occur within the course of a survey, many participants may supposedly exit without completion. In this case either a single choice question has to provide a way out of this restriction by offering to skip the question (which is highly disadvantageous for the survey creator), the option to select “other”, or a comment box for further elaboration. This question type is more suitable for either very well-defined topics or for lower-order tasks which narrows down its usability. When trying to solve problems or apply higher reasoning techniques in a survey, this question type will quickly run into trouble. Other typical disadvantages are for example ambiguity of predefined items depending on the survey creator’s interpretation and schematic answering in certain patterns by survey-takers which may lead to falsified results. Luckily though, LimeSurvey offers plenty of additional features to eliminate any disadvantages and create a fine mix of different question types. Enjoy the Benefits of LimeSurvey Single Choice Question Types LimeSurvey offers all features to paid subscriptions as well as free users. Single choice questions, being one of many different available question types, are no exception here and can help you get started with the LimeSurvey software. Give it a try and set up some basic questions and answers with our single choice questions: you’ll see it’s as easy a pie! Simply click here to get started. Furthermore, if you really want to get into advanced survey creation, you won’t be restricted. LimeSurvey and single choice question types in specific can be used in a wide range of different fields, such as educational testing, market research, elections and general scientific research. If you want to learn even more about all of our question types, simply visit our LimeSurvey manual.

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