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Help on SMTP connect() failure
- virdisph
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9 years 2 months ago #117089
by virdisph
Help on SMTP connect() failure was created by virdisph
HI All,
Attempting to send out emails from Limesurvey using AuthSMTP fails, and we receive the following error:
Email to xxx failed. Error message: SMTP connect () failed. All Emails were sent.
Does anyone have an idea where or what is causing this error?
We tested the AuthSMTP account, and it works.
Thanks for your help,
All the best,
DM
Attempting to send out emails from Limesurvey using AuthSMTP fails, and we receive the following error:
Email to xxx failed. Error message: SMTP connect () failed. All Emails were sent.
Does anyone have an idea where or what is causing this error?
We tested the AuthSMTP account, and it works.
Thanks for your help,
All the best,
DM
The topic has been locked.
- DenisChenu
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9 years 2 months ago #117223
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Help on SMTP connect() failure
Maybe your server don't allow SMTP auth ...
Maybe something other ....
Maybe we don't have a cristal ball ...
Maybe something other ....
Maybe we don't have a cristal ball ...
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
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- virdisph
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9 years 2 months ago #117261
by virdisph
Replied by virdisph on topic Help on SMTP connect() failure
Dear Denis,
Thank you for your thoughts.
Since it worked fine for about a year, I think it may have something to do with the server upgrade that we did some time ago.
In any case, I will make a backup and re-install.
Hopefully that will solve the issue.
Best,
David
Thank you for your thoughts.
Since it worked fine for about a year, I think it may have something to do with the server upgrade that we did some time ago.
In any case, I will make a backup and re-install.
Hopefully that will solve the issue.
Best,
David
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- DenisChenu
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9 years 2 months ago #117273
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Help on SMTP connect() failure
The best is to have access at the server log.
And you can try with SMTP debug mode.
Denis
And you can try with SMTP debug mode.
Denis
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
The topic has been locked.