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THEMA: Charts not drawing with Bitnami ruby module

Charts not drawing with Bitnami ruby module 8 Monate 3 Wochen her #111355

  • hiramegl
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Hi, I'm using a Bitnami ruby stack to run Lime Survey. I've installed the module and seems to work perfectly fine, except that the graphs are never drawn. I installed the package from 2014-07-30, created a survey and a question group with 3 questions. I activated the survey and then submitted the survey a couple of times. When I generate a report no graphs are shown with the statistics, even though I check the "show graphs" checkbox. Is there any option I need to change in the configuration? Or anything I need to install? I don't get any graph for HTML, PDF or XLS.

Thanks for your help beforehand and for your great software!

Best regards.
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Charts not drawing with Bitnami ruby module 8 Monate 3 Wochen her #111357

  • DenisChenu
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Hi,

Did you have gd or gd2 activated ? Look at your config.php.

Denis
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Charts not drawing with Bitnami ruby module 8 Monate 3 Wochen her #111361

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Hi Denis, thanks for your quick reply!

I tried to open config.php but get an error message "page does not exist".
The admin home link which works fine is is:
"localhost/limesurvey/index.php/admin/survey/sa/index"

And i've tried:
"localhost/limesurvey/config.php"
"localhost/limesurvey/config/config.php"
"localhost/limesurvey/application/config/config.php" <- forbidden

I logged in as the admin user.

Any other idea how to check gd or gd2 activated?

Thanks again!

Hiram
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Charts not drawing with Bitnami ruby module 8 Monate 3 Wochen her #111362

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Oups ... not config.php but phpinfo ... on general settings manual.limesurvey.org/Global_settings#Overview_.26_Update
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Charts not drawing with Bitnami ruby module 8 Monate 3 Wochen her #111363

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It seems that is configured with "gd", as far as i understood:

'./configure' '--prefix=/bitnami/rubystack-linux-x64/output/php' '--enable-fpm' '--with-fpm-user=daemon' '--with-fpm-group=daemon' '--with-apxs2=/bitnami/rubystack-linux-x64/output/apache2/bin/apxs' '--with-iconv=/bitnami/rubystack-linux-x64/output/common' '--with-libxml-dir=/bitnami/rubystack-linux-x64/output/common' '--with-expat-dir=/bitnami/rubystack-linux-x64/output/common' '--with-zlib-dir=/bitnami/rubystack-linux-x64/output/common' '--enable-mbstring=all' '--enable-soap' '--enable-bcmath' '--enable-ftp' '--with-xmlrpc' '--enable-fastcgi' '--enable-force-cgi-redirect' '--enable-cgi' '--with-imap=/bitnami/rubystack-linux-x64/src/imap-2007f' '--with-imap-ssl=/bitnami/rubystack-linux-x64/output/common' '--with-dom=/bitnami/rubystack-linux-x64/output/common' '--with-png-dir=/bitnami/rubystack-linux-x64/output/common' '--with-gd' '--with-zlib' '--with-curl=/bitnami/rubystack-linux-x64/output/common' '--with-jpeg-dir=/bitnami/rubystack-linux-x64/output/common' '--enable-exif' '--with-openssl=/bitnami/rubystack-linux-x64/output/common' '--with-LDAP=/bitnami/rubystack-linux-x64/output/common' '--with-freetype-dir=/bitnami/rubystack-linux-x64/output/common' '--enable-calendar' '--enable-ctype' '--enable-pcntl' '--enable-session' '--with-regex=php' '--enable-spl' '--enable-zip' '--with-bz2=/bitnami/rubystack-linux-x64/output/common' '--enable-sockets' '--with-gmp=/bitnami/rubystack-linux-x64/output/common' '--with-xsl=/bitnami/rubystack-linux-x64/output/common' '--with-mcrypt=/bitnami/rubystack-linux-x64/output/common' '--with-icu-dir=/bitnami/rubystack-linux-x64/output/common' '--with-tidy=/bitnami/rubystack-linux-x64/output/common' '--with-mysql=mysqlnd' '--with-mysqli=mysqlnd' '--with-pdo-mysql=mysqlnd' '--with-pdo_sqlite=/bitnami/rubystack-linux-x64/output/sqlite' '--with-sqlite3=/bitnami/rubystack-linux-x64/output/sqlite' '--with-gettext' '--enable-intl' '--with-readline=/bitnami/rubystack-linux-x64/output/common'

Thanks Denis!
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Charts not drawing with Bitnami ruby module 8 Monate 3 Wochen her #111384

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Yes, but maybe not activated: you have the gd version somewhere.
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Charts not drawing with Bitnami ruby module 8 Monate 3 Wochen her #111390

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You mean to find it somewhere in the path?
Or is it a .so file?
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Charts not drawing with Bitnami ruby module 8 Monate 3 Wochen her #111391

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In the phpinfo:


Capturedu2014-08-04160728.png
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Charts not drawing with Bitnami ruby module 8 Monate 3 Wochen her #111392

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Seems to be ok:

gd

GD Support enabled
GD Version bundled (2.1.0 compatible)
FreeType Support enabled
FreeType Linkage with freetype
FreeType Version 2.4.8
GIF Read Support enabled
GIF Create Support enabled
JPEG Support enabled
libJPEG Version 8
PNG Support enabled
libPNG Version 1.5.9
WBMP Support enabled
XBM Support enabled

Directive Local Value Master Value
gd.jpeg_ignore_warning 0 0
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Charts not drawing with Bitnami ruby module 8 Monate 2 Wochen her #111406

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Then try to activate debug mode , maybe some other error.
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